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Customer Success Director
VirtualVocationsNorwalk, California, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Customer Success Director to join their team remotely.
Key Responsibilities
Align customer success goals with company strategy and business objectives
Design and execute strategies to enhance user adoption, engagement, and retention
Oversee support operations and manage key accounts to strengthen relationships and maximize renewals
Required Qualifications
5-7 years of experience in a SaaS marketing operation or marketing agency
A degree or diploma relevant to the organization is considered an asset
Strong recruitment, training, and leadership skills
In-depth knowledge of marketing strategies and best practices
Experience in managing global teams and complex projects
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Director Customer • Norwalk, California, United States
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