Order Entry Clerk

Job Description

Job Description

Description

1. Provides day to day administration and support of sales group, as well as functions as a liaison between field sales, territory sales and internal operations.

2. Call for and process spot contracts as needed, Wheat Flour orders, Seeds & Grains orders from customers in a timely and efficient manner, where appropriate, positioning the orders in the mill schedule and confirm to the customer the ship or delivery date that can be met.

3. As needed, will support existing contracts including : rollovers, cancellations, maintaining contract balances (debits / credits), databases and reports (shipped not invoiced, not applied contracts)

4. Work in close coordination with the Customer and Sales Support Manager, and when appropriate the Sales Representative, informing the business unit on relevant developments pertaining to orders and flour contract position. It is important to the success of the business that sales personnel and customer service function as a team.

5. Notify customers in advance of any changes in product, volume or delivery schedule.

6. Create, document, and manage customer CERTs, Returns, and Rebills.

7. Coordinate the customer’s needs with our ability to ship. This service is the focal point of inquiries which require immediate action and follow up with problems pertaining to product availability, shortages, and invoicing.

8. Communicates documents to customers for orders requiring special documentation or processing.

9. Update and maintain customer contact information in AX for Sales Order Confirmations, BOLs, and Traffic demographics.

10. Works with the Managers and Sales Rep to process information relative to customer rejections and problem shipments into the appropriate reports, databases, email, etc.

11. This job has a broad base of duties and a widely fluctuating workload. This position is one of high visibility due to daily contact with customers, sales and mill office and production personnel.

12. Support Logistics as needed, notifying customers in advance of any changes in product, volume or delivery schedule.

Skills

Data entry, order entry, customer support, outlook, purchase order, invoice processing, excel, Clerical, manufacturing industry

Additional Skills & Qualifications

1. High school diploma with one or more years related experience and / or training.

2. Must be able to type with ability to utilize computer programs including word processing, performance appraisal program, spreadsheet applications such as Lotus, and DBC and be able to utilize the e-mail system.

3. Proficiency in Word, Excel, Power point windows applications is required. Must have familiarity with most types of modern office equipment including copiers, computers, phones and fax machines.

4. The position requires the need to function in a team environment and interact with all levels of the organization.

Pay and Benefits

The pay range for this position is $25.00 - $28.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Bolingbrook,IL.

Application Deadline

This position is anticipated to close on Oct 16, 2025.

About Aston Carter :

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.