Seasonal Cold Weather Case Manager

Job Description

Job Description

Job Title : Seasonal Cold Weather Case Manager

FLSA Status : Temporary, Full-Time - non-exempt

Employment End Date : 12 / 31 / 2025

Reports to : Seasonal Lead Cold Weather Case Manager

Schedule :

Shift 1 : M-F 7-3 : 30, occasional weekends

Shift 2 : M-F 9-5 : 30, occasional weekends

Shift 3 : M-F 12 : 30-9 : 00, occasional weekends

Supervises : N / A

Rate of Pay : $26 / hour

Closing Date : 10 / 10 / 2025

Benefits : Temporary; Full-Time, Non-Exempt employees are eligible for but not limited to the following :

• Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire; sick time accrual is pro-rated for part-time hours.)

Function

The Cold Weather Case Manager position supports the provision of Coordinated Entry of social services in Colorado by providing information, referral, intake assessment, and emergency casework services over the phone, via email, video chat, and / or in person. The Cold Weather Team will be responsible for providing access to shelter during severe weather events in alignment with citywide severe weather policies. This will include expanding the hours of operation and / or operating an additional telephone line to provide additional access during severe weather events. This also includes working with HOST on a procedure to provide additional hours of operation and additional staff coverage during distinct weather events. Additionally, The Salvation Army will be responsible for providing on-site staffing at the Cold Weather sheltering location during activation, to include screening families for eligibility, providing rapid resolution services as appropriate, writing vouchers on the spot for cold weather, and completing HMIS intakes and data entry.

Duties and Responsibilities

Education, Experience, Skills, Qualifications

Intake / Access Specific Responsibilities :

Qualification and Education Requirements :

Bachelor’s or Master’s Degree in social work, or a related field, transcripts required.

A minimum age of 21 (for insurance provision) and possession of a valid in-state driver’s license is required.

Continued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army’s policies.

Physical Requirements

Ability to maneuver. Ability to remain in a stationary position. Ability to grasp, push, pull, and reach overhead. Ability to operate telephone. Ability to lift 25 pounds. Ability to access and produce information from the computer. Ability to understand written information. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.