Workflow Quality Assurance Lead

Job Opportunity

It's more than a career, it's a calling.

MO-REMOTE

Worker Type : Regular

Job Highlights :

This is a full-time, day-shift position working Mon-Fri from 8am-4 : 30pm. It will be a hybrid position - 80% remote and 20% in the office. The address is 7980 Clayton Road Richmond Heights, MO 63117.

Job Summary :

Leads assigned staff in performing activities or tasks relating to scheduling.

Job Responsibilities and Requirements :

PRIMARY RESPONSIBILITIES

• Leads or coordinates shift operations of assigned activities, resources, and staff.
• Serves as a technical or functional resource.
• Assigns, monitors and reviews progress of work. Monitors and reports compliance with policies and / or procedures.
• Oversees and evaluates orientation and training of assigned associates. May provide input in the review and evaluation of staff performance.
• Performs the duties of a Scheduler.
• Performs other duties as assigned.

Education :

High School diploma / GED or 10 years of work experience

Experience :

Three years' experience

Physical Requirements :

Required Professional License and / or Certifications :

None

Department : 8565000235 SLUCare Centralized Contact Ctr

Work Shift : Day Shift (United States of America)

Scheduled Weekly Hours : 40

Benefits :

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

Flexible Payment Options : our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.