Talent.com
Field Operations Manager
Field Operations ManagerServ-U-Success • Battle Creek, MI, US
Field Operations Manager

Field Operations Manager

Serv-U-Success • Battle Creek, MI, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Field Operations Manager

The Field Operations Manager role will manage 3-4 location teams Kalamazoo, Battle Creek and surrounding areas may be included Base Salary - $55,000 - 66,650 Weekly Pay Premium - $150 per week (Annualized to $7,800 per year) Field Operations Manager Bonus Program - Bonus potential Position Summary

The Field Operations Manager at Serv-U is responsible for recruiting and developing high-performing teams across in-store locations. This role focuses on equipping team members with the necessary training and tools to ensure their success while fostering a positive and dynamic work environment. As the leader of store operations, the Field Operations Manager will manage all aspects of store performance, including sales, quality, labor management, and continuous improvement processes. This individual will be a key mentor, trainer, and leader in ensuring that Serv-U's standards and processes are met across all locations. This role also facilitates the development of future leaders by coaching Store Managers and Assistant Store Managers for upward mobility within the company.

People Management

  • Lead, mentor, and develop Store Managers, Assistant Store Managers, and other in-store team members.
  • Foster a work environment that promotes team engagement, job satisfaction, and a high standard of professionalism.
  • Resolve conflicts and performance issues in partnership with the People Operations team.
  • Oversee team development plans and monitor progress, ensuring that all team members reach their full potential.

Training & Development

  • Serve as the primary trainer for Store Managers and other store-level roles, promoting the "Serv-U Way" and core processes.
  • Develop Assistant Store Managers into future leaders through mentorship and structured training programs.
  • Act as an ambassador of Serv-U's training and certification programs, ensuring all team members have access to growth opportunities.
  • Mandatory attendance at on-site training and company meetings, up to six or more times per year.
  • Operations Management

  • Lead operational excellence by managing day-to-day store activities, including Direct Store Delivery (DSD) and project services.
  • Ensure that all stores under your supervision serve as both "Showrooms" and "Learning Labs," exemplifying best practices and continuous improvement.
  • Utilize data and reporting tools (e.g., PowerBI) to monitor store performance, labor utilization, and project completion.
  • Technical Operations

  • Embrace and promote the use of technology to drive efficiency and operational improvements, using tools such as Microsoft 365, ADP, SubItUp, and LMS365.
  • Ensure accurate and timely reporting for payroll, scheduling, and project tracking.
  • Safety & Compliance

  • Partner with the People Operations team to maintain a safe work environment, investigating incidents and implementing updated safety guidelines as needed.
  • Ensure compliance with company policies, standard operating procedures, and continuous improvement practices.
  • Qualifications

  • Associate degree or equivalent experience required.
  • 3-8 years of experience in a management role within a service-oriented industry; retail or grocery experience is a plus.
  • Retail Professional Certification in Knowledge, Product, Projects, and Continuous Improvement preferred. Full Retail Professional Certification is required within 90 days of accepting the Field Operations Manager role if not already held.
  • Meets or Exceeds Expectations in most or all of the following categories Serv-U Sales Growth %; $Gap % to Meijer; Labor Performance; On-Shelf Availability; Project Completion; Display Compliance
  • Proven ability to lead and inspire teams in a dynamic and fast-paced environment.
  • Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously.
  • Excellent communication skills, both verbal and written, and proficiency with Microsoft Office 365.
  • A passion for learning and process improvement, with the ability to lead continuous improvement initiatives.
  • $55,000 - $66,650 a year

    At Serv-U-Success, our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves. We show our Values in everything we do :

  • Passion
  • Empowerment
  • Innovation
  • Balance
  • Teamwork
  • Our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves. We show our Values in everything we do :

  • Passion
  • Empowerment
  • Innovation
  • Balance
  • Teamwork
  • At Serv-U-Success, our values guide both our relationships and our actions. Each value reflects and reinforces our commitment to Equal Employment Opportunity. We believe in equality, affirming the worth and freedom of every individual, and treating all people with respect and dignity. In line with this philosophy, our policy is to ensure that Serv-U-Success complies with all state, federal, and local laws prohibiting discrimination based on race, color, religion, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other factor unrelated to a person's skills and job performance. This commitment applies to all employment practices, including hiring, firing, compensation, promotion, and other terms and conditions of employment.

    serp_jobs.job_alerts.create_a_job

    Operation Manager • Battle Creek, MI, US

    Job_description.internal_linking.related_jobs
    Sr. Manager, Fuel Programs & Operations

    Sr. Manager, Fuel Programs & Operations

    SpartanNash • Byron Center, MI, US
    serp_jobs.job_card.full_time
    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation.We do this for our supply chain customers and U. In fact, we see a day when each will say, "I can't l...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Focus Group

    Focus Group

    Reeledge • Burr Oak, Michigan, United States
    serp_jobs.job_card.full_time +1
    Candidates for this work-from-home position must be 21 or older, have an SSN, own a.Pennsylvania, Michigan and West Virginia. We are a gambling technology company launching a new service and looking...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Manager Quality Operations

    Manager Quality Operations

    Zoetis, Inc • Kalamazoo, MI, United States
    serp_jobs.job_card.full_time
    The Manager Quality Operations / Team Leader will be responsible for planning, organizing, supporting and supervising Quality Operations personnel working with the following areas : Floor Support; L...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Operations Lead - FT

    Operations Lead - FT

    At Home Stores LLC • Portage, MI, US
    serp_jobs.job_card.full_time
    To become the leading Home Dcor retailer.Enable everyone to affordably make their house a home.The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Global Pharmacovigilance Operations Leader

    Global Pharmacovigilance Operations Leader

    Zoetis, Inc • Kalamazoo, MI, United States
    serp_jobs.job_card.full_time
    Zoetis is seeking a strategic and visionary leader to serve as the Global Head of Veterinary Pharmacovigilance Operations. This critical role will provide global oversight and direction for the Phar...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Maintenance Tech - Wayland / 2nd shift

    Maintenance Tech - Wayland / 2nd shift

    Mayville Engineering Company, Inc. • Wayland, MI, United States
    serp_jobs.job_card.full_time
    Maintenance Tech - Wayland / 2nd shift.Our growing company is seeking to hire a.An overview includes routine and emergency mechanical and electrical maintenance on all machines and equipment, diagnos...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Manager Quality Operations

    Manager Quality Operations

    Zoetis • USA, Michigan, Kalamazoo
    serp_jobs.job_card.full_time
    The Manager Quality Operations / Team Leader will be responsible for planning, organizing, supporting and supervising Quality Operations personnel working with the following areas : Floor Support; L...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Regional Mortgage Sales Manager

    Regional Mortgage Sales Manager

    Old National Bank • Kalamazoo, MI, United States
    serp_jobs.job_card.full_time
    Regional Mortgage Sales Manager.US-IN-Lafayette | US-IN-Indianapolis | US-KY-Louisville | US-MI-Kalamazoo | US-MI-Ann Arbor | US-IN-Evansville | US-IL-Chicago | US-IL-Chicago.Old National Bank has ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Field Care Coordinator / HIDE SNP - Barry County, MI and surrounding

    Field Care Coordinator / HIDE SNP - Barry County, MI and surrounding

    UnitedHealth Group • Hastings, MI, United States
    serp_jobs.job_card.full_time
    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote AI Task Reviewer – Flexible Hours, No Experience Needed

    Remote AI Task Reviewer – Flexible Hours, No Experience Needed

    RLDG • Mendon, Michigan, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Join our distributed team as a Remote AI Task Reviewer and help improve AI systems by completing short, style online tasks. This is an easy-to-learn role with full training and ongoing support.No pr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Field Operations Manager

    Field Operations Manager

    Serv-U-Success • Portage, MI, US
    serp_jobs.job_card.full_time
    The Field Operations Manager role will manage 3-4 location teams Kalamazoo, Battle Creek and surrounding areas may be included Base Salary - $55,000 - 66,650 Weekly Pay Premium - $150 per week (Ann...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Execution Specialist

    Execution Specialist

    Reeledge • Sherwood, Michigan, United States
    serp_jobs.job_card.full_time
    Candidates for this work-from-home position must be 21 or older, have an SSN, own a.Pennsylvania, Michigan and West Virginia. We are a gambling technology company seeking talented and motivated indi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Assistant General Manager

    Assistant General Manager

    Border Foods LLC • Dorr, MI, US
    serp_jobs.job_card.part_time
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    LEAD SALES ASSOCIATE-FT in SCHOOLCRAFT, MI S07330

    LEAD SALES ASSOCIATE-FT in SCHOOLCRAFT, MI S07330

    Dollar General • Schoolcraft, Michigan, United States
    serp_jobs.job_card.full_time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Operations Manager

    Operations Manager

    BrightView Landscapes • Portage, MI, US
    serp_jobs.job_card.full_time
    At BrightView, the best teams are created and maintained here.If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Unit Manager RN

    Unit Manager RN

    The Laurels of Bedford • CHARLOTTE, Michigan, United States
    serp_jobs.job_card.full_time
    Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sales Senior Manager (Bilingual JPN / ENG)

    Sales Senior Manager (Bilingual JPN / ENG)

    Asama Coldwater Manufacturing • Coldwater, MI, US
    serp_jobs.job_card.full_time
    The role of the Sales Manager is to plan, execute, and finalize projects according to strict deadlines and within budget. The Sales Senior Manager acts as the primary liaison between the company and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Restaurant General Manager

    Restaurant General Manager

    Border Foods LLC • Olivet, MI, US
    serp_jobs.job_card.part_time
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Field Care Coordinator(HIDE SNP)-Saint Joseph County, MI and Surrounding

    Field Care Coordinator(HIDE SNP)-Saint Joseph County, MI and Surrounding

    UnitedHealth Group • Three Rivers, MI, United States
    serp_jobs.job_card.full_time
    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Field Care Coordinator / HIDE SNP-Branch County, MI and surrounding

    Field Care Coordinator / HIDE SNP-Branch County, MI and surrounding

    UnitedHealth Group • Coldwater, MI, United States
    serp_jobs.job_card.full_time
    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted