Content Author & Campaign Platform Expert
We are seeking a dynamic Content Author & Campaign Platform Expert to join our growing FinTech team. This role combines creative storytelling with strong technical expertise in digital marketing and campaign management platforms.
Key Responsibilities
- Develop, write, and edit clear, engaging, and compliant content across digital channels (email, web, in-app, SMS, and social).
- Create tailored content for different audience segments including customers, partners, and internal stakeholders.
- Collaborate with product, compliance, and marketing teams to ensure accuracy, tone, and brand consistency.
- Manage and maintain content repositories and version control for marketing assets.
- Build, test, and deploy omnichannel marketing campaigns using tools such as Salesforce Marketing Cloud, Adobe Campaign, HubSpot, Mailchimp, or equivalents.
- Manage customer journeys, automation workflows, segmentation logic, and personalization rules.
- Analyze campaign performance metrics and provide insights to optimize engagement and conversion.
- Ensure campaigns adhere to regulatory requirements, data privacy policies, and company brand guidelines.
- Partner with Product Marketing, Sales, and Data teams to translate business objectives into content and campaign strategies.
- Provide training and documentation for campaign workflows and best practices.
Qualifications
Bachelor's degree in Marketing, Communications, Business, or related field.4–7 years of experience in content authoring and marketing campaign management, preferably within FinTech or financial services.Strong knowledge of digital campaign tools such as Salesforce Marketing Cloud, Mailchimp, Adobe Experience Manager, Marketo, or similar.Expertise in HTML development, email templates, and campaign tagging.Experience converting UI / UX designs into HTML email and social media templates.Excellent writing, editing, and storytelling skills with attention to tone, compliance, and clarity.Understanding of marketing automation, data-driven targeting, and customer journey mapping.Analytical mindset with experience in campaign reporting and performance optimization.Experience with personalization and dynamic content management.Familiarity with financial products, regulatory marketing requirements, and consumer finance communication standards.Seniority level
Mid-Senior level
Employment type
Contract
Job function
Consulting
Industries
Financial Services and Investment Banking
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