Front Desk Specialist Luxury Condominium Community
Naples, FL | Part-Time
Pay : $20.00 $25.00 per hour (based on experience)
Schedule : Full-time, onsite, day shifts, weekend shifts
About the Role
As a Front Desk Specialist , youll be the first point of contact for residents, guests, vendors, and service providers. This role combines hospitality and administrative support to create a welcoming, professional, and secure environment. Youll coordinate guest access, package deliveries, concierge services, and assist with daily operations while delivering outstanding customer service.
What Youll Do
- Greet residents, guests, and vendors with a warm, professional approach
- Answer calls, respond to inquiries, and provide information on community amenities and policies
- Manage guest check-ins, amenity reservations, and concierge services
- Verify and monitor vendor / contractor entry in compliance with access policies
- Notify residents of deliveries, visitors, and appointments
- Support management with resident communications, event postings, and service requests
- Assist with mail, deliveries, and package distribution
- Provide concierge-level services (e.g., scheduling vendors, event coordination, resident support)
- Maintain accurate records and incident reports
- Uphold safety, confidentiality, and community rules
What Were Looking For
High school diploma or equivalent (Associates or hospitality training preferred)2+ years of customer service, concierge, or front desk experience (hospitality / resort setting a plus)Strong communication and organizational skills with the ability to multitaskProficiency in Microsoft Office; BuildingLink experience a plusProfessional appearance, positive attitude, and commitment to excellent serviceAbility to stay calm and professional in a fast-paced environmentKnowledge of condo / HOA operations a plusWhy Join Us
Competitive pay : $20$25 per hourWork in a premier luxury community in the heart of NaplesBe part of a professional, resident-focused teamOpportunities to grow your hospitality and administrative skillsEnjoy a collaborative and welcoming work environmentIND2