Talent.com
Director of Global Technical Support
Director of Global Technical SupportVirtualVocations • South Bend, Indiana, United States
Director of Global Technical Support

Director of Global Technical Support

VirtualVocations • South Bend, Indiana, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Director of Global Technical Support to lead and modernize their support organization.

Key Responsibilities :

Evolve and grow a high-performing global support team focused on technical depth and customer empathy

Drive the transformation of support using AI, implementing tools and workflows to enhance case resolution

Define, measure, and report on key support metrics to ensure continuous improvement and operational transparency

Required Qualifications :

10+ years of experience in technical support or related roles, with 5+ years in leadership positions

Proven track record in building or transforming a modern support organization with AI integration

Strong technical foundation in application security, software development, or DevSecOps

Bachelor's degree in Computer Science, Engineering, or a related technical field; advanced degree a plus

Familiarity with support platforms and experience implementing AI or chat-based support solutions

serp_jobs.job_alerts.create_a_job

Director Technical Support • South Bend, Indiana, United States

Job_description.internal_linking.related_jobs
Loan Systems Administrator

Loan Systems Administrator

Beacon Credit Union • Warsaw, IN, US
serp_jobs.job_card.full_time
Note : We are currently filling one non-technical loan system administration position that can work remotely from home or be based out of various Beacon offices. The employee must be willing to trave...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Execution Specialist

Execution Specialist

Reeledge • New Troy, Michigan, United States
serp_jobs.job_card.full_time
We are a gambling technology company seeking talented and motivated individuals to join our team of Execution Specialists. This is not like other job posts you have responded to.Our team thrives on ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Director of Support Engineering

Director of Support Engineering

VirtualVocations • South Bend, Indiana, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Support Engineering.Key Responsibilities Define vision and strategy for Global Support Engineering while managing day-to-day operations Own global KPIs, im...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Technical Support Manager

Technical Support Manager

VirtualVocations • South Bend, Indiana, United States
serp_jobs.job_card.full_time
A company is looking for a Technical Support Manager to lead and scale their support team.Key Responsibilities Lead and scale the support team to deliver world-class technical support Oversee ti...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Technical Director, Underwriting

Technical Director, Underwriting

VirtualVocations • South Bend, Indiana, United States
serp_jobs.job_card.full_time
A company is looking for a Technical Director, Middle Market Underwriting Practice - Commercial (Human Services & Senior Living). Key Responsibilities : Develop and recommend strategies for assigne...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Director of Software Development

Director of Software Development

VirtualVocations • South Bend, Indiana, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Software Development (Products & Platform).Key Responsibilities Lead and mentor multiple product and platform development teams, fostering a culture of owne...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Focus Group- work-from-home

Focus Group- work-from-home

Reeledge • Cassopolis, Michigan, United States
serp_jobs.filters.remote
serp_jobs.job_card.part_time
We are a gambling technology company looking for individuals to join our focus group on an ongoing, part-time basis.You will earn $800 to $1,200 for about 20 hours of participation, with opportunit...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Director of Product Development

Director of Product Development

VirtualVocations • South Bend, Indiana, United States
serp_jobs.job_card.full_time
A company is looking for a Director, Product Development (EMEA).Key Responsibilities Serve as the primary subject matter expert for regulatory intelligence and change management for designated pr...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Plant Operations Analyst- Warsaw, IN

Plant Operations Analyst- Warsaw, IN

Happy Egg Company • Warsaw, IN, US
serp_jobs.job_card.full_time
The Operations Analyst will play a key role in improving efficiency and effectiveness across Happy Egg by identifying process gaps, analyzing data, and developing actionable recommendations.This ro...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Director of User Platforms

Senior Director of User Platforms

VirtualVocations • South Bend, Indiana, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director, Engineering AI and User Platforms.Key Responsibilities Lead the strategy, design, and delivery of user interfaces and experiences across digital produc...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Client Success

Director of Client Success

VirtualVocations • South Bend, Indiana, United States
serp_jobs.job_card.full_time
A company is looking for a Director, Client Success to join their Client Success team.Key Responsibilities Manage day-to-day operations for key strategic accounts and serve as the primary contact...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Development- Donor Relations and Special Events

Director of Development- Donor Relations and Special Events

Cardinal Services Inc of Indiana • Warsaw, IN, US
serp_jobs.job_card.full_time
Director of Development – Donor Relations and Special Events.Easterseals Community Network).This is an exciting opportunity for a seasoned fundraising professional to make a lasting impact in...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Remote Finance Director - AI Trainer ($50-$60 / hour)

Remote Finance Director - AI Trainer ($50-$60 / hour)

Data Annotation • Mishawaka, Indiana
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Associate Manager

Associate Manager

FAMILY EXPRESS CORPORATION • North Judson, IN, US
serp_jobs.job_card.full_time
The Associate Manager is a developmental position.Candidates must demonstrate a commitment to personal development and to individual store and overall company success. This position is designed for ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Focus Group

Focus Group

Reeledge • Bridgman, Michigan, United States
serp_jobs.job_card.part_time
We are a gambling technology company looking for individuals to join our focus group on an ongoing, part-time basis.You will earn $800 to $1,200 for about 20 hours of participation, with opportunit...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Remote AI Task Reviewer – Flexible Hours, No Experience Needed

Remote AI Task Reviewer – Flexible Hours, No Experience Needed

RLDG • New Troy, Michigan, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
Join our distributed team as a Remote AI Task Reviewer and help improve AI systems by completing short, style online tasks. This is an easy-to-learn role with full training and ongoing support.No pr...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Product - Customer Care

Director of Product - Customer Care

VirtualVocations • South Bend, Indiana, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Product - Customer Care & AI.Key Responsibilities Own the product strategy for customer support and AI platforms to ensure high-quality help experiences Dr...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Director of AI Center of Excellence

Director of AI Center of Excellence

VirtualVocations • South Bend, Indiana, United States
serp_jobs.job_card.full_time
A company is looking for a Director of IT - AI CoE & PLG.Key Responsibilities Lead and expand the AI Center of Excellence, focusing on AI use case development and operationalization Serve as the...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new