Housekeeping Services Lead

Overview

Ivory Pines Cleaning was born from a cleaner's journey. Our mission is to protect the health of cleaners, families, and their pets by using only eco-friendly products while delivering detailed, caring service that sets a new standard in our industry. The Housekeeping Services Lead sets the pace and raises the standard for what great cleaning looks like. You'll lead by example, show professionalism with clients, deliver spotless work with consistency, and take full ownership of your responsibilities. This role emphasizes not just cleaning, but becoming the client's trusted partner who ensures our promise of health, safety, and excellence is delivered every day. You'll receive training, feedback, and access to our Tell Us Your Dreams program to support your personal and professional goals.

What we offer and what you'll be a part of is described below.

What Success Looks Like

• Perform high-quality, detailed cleaning tasks—ensuring nothing is overlooked and every space meets our standards
• Lead quality, pace, and communication on all jobs, including quality check walkthroughs before completion
• Manage your daily schedule and complete assigned jobs on time without micromanagement
• Model professionalism and respect in client interactions, building trust and strong relationships
• Identify and communicate issues or improvement opportunities, taking ownership of solutions
• Participate in training, feedback sessions, and our Tell Us Your Dreams program to support growth
• Follow safety protocols to protect yourself, teammates, and the clients' environment

Responsibilities

Qualifications

Nice-to-Haves

Salary

Benefits

Work Environment

Program : Tell Us Your Dreams

Ivory Pines believes every team member deserves more than a job. The Tell Us Your Dreams program creates space to share personal and professional goals and receive support, ongoing training, feedback, and development opportunities to help you progress while building a career you're proud of.

Culture and Values

Professional, respectful, empathetic, and positive—build trust and long-lasting relationships

Strive for excellence with punctuality, attention to detail, and consistency

Take full responsibility for outcomes, embrace feedback, and deliver results

Job Details

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