Technical Program Manager – Technical Service Operations (TSO) - Urgently Hiring!

We are seeking a highly motivated and detail-oriented Technical Program Manager (TPM) to lead cross-functional efforts focused on Service / Field Quality and product improvement initiatives for our Commercial Van. This role will serve as the primary interface with key commercial customers, ensuring timely resolution of field concerns and driving continuous product enhancements based on real-world data and customer feedback. Additionally, this role with lead Global convergence projects and key monthly operations reviews for the NA TSO team.

Key Responsibilities :

Customer Interface & Relationship Management

• Act as the primary point of contact for key commercial van customers regarding field quality concerns, product feedback, and improvement initiatives.
• Facilitate regular technical reviews and status updates with key stakeholders.
• Translate customer feedback into actionable engineering and quality initiatives.

Product Improvement & Lifecycle Management

Program Management

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer : 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with :

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions :

And so much more!

When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.