Talent.com
Director of Member Experience

Director of Member Experience

VirtualVocationsAlbuquerque, New Mexico, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Director of Member Experience to lead initiatives that enhance member satisfaction and loyalty.

Key Responsibilities

Develop and execute a comprehensive Voice of Member strategy aligned with business goals

Establish and manage key metrics to set data-driven goals for member experience

Oversee the collection and analysis of member feedback to drive improvements across the organization

Required Qualifications

Bachelor's degree in business, marketing, statistics, or related field; Master's degree preferred

8 or more years of experience in member experience, market research, or voice of customer programs

5 or more years of management experience leading teams and complex programs

Demonstrated expertise in member experience measurement methodologies

Experience with CX technology platforms and analytics tools

serp_jobs.job_alerts.create_a_job

Director Member Experience • Albuquerque, New Mexico, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Assistant Manager

Assistant Manager

Dunkin'Albuquerque, NM, US
serp_jobs.job_card.full_time
As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers.We value hardworking and enthusiastic employees and we make it a priority to ensure their suc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
(USA) Member Team Lead

(USA) Member Team Lead

WalmartAlbuquerque, NM, US
serp_jobs.job_card.full_time +1
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates. communicating goals and feedback; training associates on processes and pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Assistant Manager

Assistant Manager

Jimmy John'sAlbuquerque, NM, US
serp_jobs.job_card.full_time
Are you the next rock star leader we're looking for? CHC Unified, one of the largest and fastest-growing Jimmy John's franchisees, owns and operates 25+ locations across 5 statesand we're growing! ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Team Leader

Team Leader

Chick-fil-AAlbuquerque, NM, US
serp_jobs.job_card.full_time +1
At Chick-fil-A, we are seeking developed leaders to support the business.Team Leaders will oversee Team Members in the development of the business and in the continual pursuit of "Operational Excel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Sr. Associate / Executive Director, Athletics Lobo Club

Sr. Associate / Executive Director, Athletics Lobo Club

University of New MexicoAlbuquerque, NM, US
serp_jobs.job_card.full_time
Assoc Dir, Athletic Development.The University of New Mexico is seeking an Executive Director of the Lobo Club to be a member of the UNM Athletic Department. The Executive Director will report to th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Team Leader

Team Leader

Tractor SupplyAlbuquerque, NM, US
serp_jobs.job_card.full_time
This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customer ser...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Team member

Customer Experience Team member

ServproAlbuquerque, NM, US
serp_jobs.job_card.full_time
Full Time Restoration Customer Experience Manager.We are seeking a full time Restoration Customer Experience Manager.As a Customer Experience Manager, you would be asked to assist office teammates ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Operations Director

Operations Director

Centria AutismAlbuquerque, NM, US
serp_jobs.job_card.permanent
Albuquerque, New Mexico, United States.Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best devel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Director of Operations Unit 3 (Hiring Immediately)

Director of Operations Unit 3 (Hiring Immediately)

University of New Mexico - HospitalsALBUQUERQUE, NM, US
serp_jobs.job_card.full_time +1
Relocation Assistance Available.Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Executive Director

Executive Director

Soccer ShotsAlbuquerque, NM, US
serp_jobs.job_card.full_time
Bleeder of orange wanted for exhausting journey, gritty pursuit, cosmic responsibility, long hours chasing excellence, constant drive to hit audacious goals, enduring virtue and fulfillment for gen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director

Director

Chick-fil-AAlbuquerque, NM, US
serp_jobs.job_card.full_time +1
At Chick-fil-A, we are seeking developed Director level leaders to support the business.Directors will oversee Team Members and Team Leaders in the development of the business and in the continual ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
(USA) Member Team Lead

(USA) Member Team Lead

USA JobsAlbuquerque, NM, US
serp_jobs.job_card.full_time +1
Assistant Store Manager assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates. communicating goals and feedback; training associ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Team member

Customer Experience Team member

IICRCAlbuquerque, NM, US
serp_jobs.job_card.full_time
Full Time Restoration Customer Experience Manager.Seeking a Full Time Restoration Customer Experience Manager! As a Customer Experience Manager, you would be asked to assist office teammates and al...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Team member

Customer Experience Team member

SERVPROAlbuquerque, NM, US
serp_jobs.job_card.full_time
Full Time Restoration Customer Experience Manager.We are seeking a full time Restoration Customer Experience Manager.As a Customer Experience Manager, you would be asked to assist office teammates ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
2026 - Food Service Director - ROCKSTAR for SUMMER 2026 (Seasonal Relocation Job is not Local)

2026 - Food Service Director - ROCKSTAR for SUMMER 2026 (Seasonal Relocation Job is not Local)

WolfoodsAlbuquerque, NM, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Wolfoods operates summer camp kitchens across the country between.We are looking for and experienced, motivated, and capable. FOOD SERVICE OPERATIONS DIRECTORS.You will be living abroad on-site for ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Membership Specialist

Membership Specialist

AAAAlbuquerque, NM, US
serp_jobs.job_card.full_time
Well Known AAA Brand Products and Service.If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place.This is an exciting...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Occupational Therapist Therapy Team Leader

Occupational Therapist Therapy Team Leader

Encompass HealthTijeras, NM, US
serp_jobs.job_card.full_time
Occupational Therapy Team Leader Career Opportunity.Must Hold Occupational Therapy License.Lead with Purpose in Occupational Therapy. Seeking a career transcending the ordinary? Join ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Assistant Manager @ Rio Rancho

Assistant Manager @ Rio Rancho

Dunkin'Rio Rancho, NM, US
serp_jobs.job_card.full_time
As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers.We value hardworking and enthusiastic employees and we make it a priority to ensure their suc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Chick-fil-A Manager

Chick-fil-A Manager

Chick-fil-A Cottonwood FSRAlbuquerque, NM, US
serp_jobs.job_card.full_time
Chick-fil-A's mission is : To glorify God through faithful stewardship of all that is entrusted to us, and to have a positive impact on all who come in contact with Chick-fil-A.Chick-fil-A's...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Nonprofit Board Member

Nonprofit Board Member

NAPPRAlbuquerque, NM, US
serp_jobs.job_card.full_time
NAPPR is a proven leader in supporting and improving the health and wellbeing of families throughout New Mexico.As a member of the NAPPR Board of Directors, you will directly impact decisions and p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30