Talent.com
Verification & Benefit Activation Specialist (PR) Job at Helpware in Richmond

Verification & Benefit Activation Specialist (PR) Job at Helpware in Richmond

MediabistroRichmond, VA, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Verification & Benefit Activation Specialist

Location : Puerto Rico | Office : Remote

About Us

Helpware is a technology-driven company that provides Customer Experience & Operational Support for modern companies. Our team is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies. We have offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines.

Overview

We are looking for a skilled Verification & Benefit Activation Specialist to support our post-sale process. In this role, you will verify client information transferred from our sales team using our user-friendly technology platform, following prompts to ensure accuracy. Additionally, you will assist in benefit activation tasks, including signing members up for specific carrier products and initiatives through guided, plug-and-play procedures.

Benefits

  • $13 USD per hour.
  • Work from home.
  • Computer equipment.
  • Great culture.
  • Growth opportunities.

Responsibilities

  • Verify client information transferred from sales agents using our technology platform, following step-by-step prompts.
  • Conduct thorough and accurate verification of all client details to ensure compliance and correctness.
  • Perform benefit activation tasks, including enrolling members into carrier products and initiatives as directed by prompts.
  • Communicate clearly and professionally with consumers, demonstrating finesse and understanding of their needs.
  • Maintain detailed records of verification and activation processes.
  • Collaborate with team members to ensure smooth and efficient post-sale operations.

    • Qualifications

  • Exceptional communication skills with a clear, professional voice.
  • Experience in customer verification, benefit activation, or similar roles highly preferred.
  • Ability to follow guided prompts accurately and efficiently within technology platforms.
  • Strong attention to detail and organizational skills.
  • Comfort working with older demographics; patience and empathy are critical.
  • Previous experience in a call center or tele-sales environment is a plus.
  • Candidates must have reliable and stable internet connectivity; a home generator is preferred but not required to ensure consistent communication and operations.

    • #J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Benefit Specialist • Richmond, VA, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Work From Home Union Benefits Rep

    Work From Home Union Benefits Rep

    Global EliteRichmond, VA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Work From Home Union Benefits Rep.Our company has moved to 100% virtual, work-from-home positions.This position allows you to earn an incredible living without sacrificing your family life.We're lo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Claims Specialist

    Claims Specialist

    CorVelGlen Allen, VA, US
    serp_jobs.job_card.full_time
    The Claims Specialist manages within company best practices lower-level, non-complex and non-problematic workers' compensation claims within delegated limited authority to best possible outcome, un...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Intake Coordinator

    Intake Coordinator

    Local InfusionMidlothian, VA, US
    serp_jobs.job_card.full_time
    Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. Our focus on patient experience...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Workers Compensation Claim Representative

    Senior Workers Compensation Claim Representative

    TravelersRichmond, VA, US
    serp_jobs.job_card.permanent
    Taking care of our customers, our communities and each other.By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 16...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Claims Technician (Monetary)

    Claims Technician (Monetary)

    Virginia Department of Human Resource ManagementRichmond, VA, US
    serp_jobs.job_card.permanent
    State Role Title : Admin and Office Spec III.Hiring Range : $37,500 annually.Reviews, examines, and processes claims filed under the Unemployment Compensation. Works with federal agencies, other state...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Intake Coordinator

    Intake Coordinator

    Master Center for Addiction MedicineGlen Allen, VA, US
    serp_jobs.job_card.full_time
    We are seeking an Intake Coordinator to screen patients and conduct intakes at our innovative treatment center! If you're the type of person that your friends confide in, you will probably...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Credentialing Specialist

    Credentialing Specialist

    Robert HalfRichmond, VA, US
    serp_jobs.job_card.temporary
    We are looking for a dedicated Credentialing Specialist to support healthcare operations in Richmond, Virginia.This long-term contract position offers the opportunity to apply your expertise in cre...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Claims Examiner

    Senior Claims Examiner

    W.R. BerkleyGlen Allen, VA, US
    serp_jobs.job_card.full_time
    Berkley Specialty Excess provides excess and surplus lines coverages for mid-market companies with hard-to place, specialized risks including, environmental (excess and primary); excess energy and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Claims Investigator - Experienced

    Claims Investigator - Experienced

    Command InvestigationsRichmond, VA, US
    serp_jobs.job_card.full_time
    Seeking experienced investigators with commercial or personal lines experience, with multi-lines preferred to include AOE / COE, Auto, and Homeowners. SIU experience is highly desired, but not require...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Executive Claim Examiner

    Executive Claim Examiner

    MarkelRichmond, VA, US
    serp_jobs.job_card.full_time
    What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.The work we do at Markel gives people the confidence to move forward and seize opp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Insurance Benefits Specialist- 100% Remote

    Insurance Benefits Specialist- 100% Remote

    Global EliteRichmond, VA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Insurance Benefits Specialist- 100% Remote.Now is the best time to join full-time remote completely work from home.All benefits representatives start at entry level and move up! Suggested schedule ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Claims Adjuster

    Senior Claims Adjuster

    W.R. BerkleyGlen Allen, VA, US
    serp_jobs.job_card.full_time
    At Verus Specialty Insurance, a proud member of the esteemed W.Berkley Corporation (NYSE : WRB), we stand as a leading Excess and Surplus Lines provider delivering comprehensive solutions across the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Claims Representative Senior - Liability (Large Loss)

    Claims Representative Senior - Liability (Large Loss)

    Sentry InsuranceRichmond, VA, US
    serp_jobs.job_card.full_time
    In this role, you’ll investigate and resolve all high exposure insurance claims in an efficient and accurate manner.You’ll independently manage a caseload, negotiate settlements, and co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Claims Representative

    Claims Representative

    Insight GlobalRichmond, VA, United States
    serp_jobs.job_card.full_time
    Insight Global is looking for a claims support representative for a large local freight transportation company.The claims support representative is a supportive role within an office environment su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Workers Comp Claims Representative

    Workers Comp Claims Representative

    W.R. BerkleyGlen Allen, VA, US
    serp_jobs.job_card.full_time
    Workers' Compensation Claims Representative.As a Workers' Compensation Claims Representative, you will play a critical role in maintaining these standards by providing quality claim handling and su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Benefits Consultant

    Benefits Consultant

    Opportunities at TowneRichmond, VA, US
    serp_jobs.job_card.full_time
    Towne Insurance is hiring a Benefits Consultant to join our Richmond, Virginia team.The Benefits Consultant is a sales-oriented position requiring advanced communication and negotiating skills, a t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Intake Coordinator (Bilingual)

    Client Intake Coordinator (Bilingual)

    Autism Center of ExcelleneRichmond, VA, US
    serp_jobs.job_card.full_time
    At the Autism Center of Excellence (AutismCOE), we are dedicated to delivering compassionate, evidence-based ABA therapy that helps children with autism reach their potential.With clinics across No...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion EdgeRichmond, VA, United States
    serp_jobs.job_card.full_time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Defined Benefit Consultant

    Defined Benefit Consultant

    AscensusRichmond, VA, US
    serp_jobs.job_card.full_time
    FuturePlan is the nation's largest third-party administrator (TPA) of retirement plans, partnering with advisors in all 50 states. FuturePlan delivers the best of both worlds : high-touch personalize...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Work from Home - Fraud Intake Coordinator - Fraud & Disputes Operations Inbound

    Work from Home - Fraud Intake Coordinator - Fraud & Disputes Operations Inbound

    Capital OneRichmond, VA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Fraud Intake Coordinator - Fraud & Disputes Operations Inbound.Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30