Service Center Manager
VirtualVocationsChandler, Arizona, United Statesjob_description.job_card.variable_days_ago
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A company is looking for a Manager, Service Center to oversee customer service operations and team development. Key Responsibilities Manage and develop multiple teams within the servicing division Lead and coach contact center professionals on employee lifecycle management Identify and implement improvements for operational efficiency and customer experience Required Qualifications 3 to 5 years of managerial experience in a call center environment Experience managing both exempt and non-exempt employees Proven track record of leading operational teams in a fast-paced environment Strong analytical and data-driven decision-making skills Proficient in Microsoft Office Suite, particularly Word, Excel, and Outlook
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Service Center Manager • Chandler, Arizona, United States
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