Customer Service Rep1
Advance ServicesAnkeny, IA, USjob_description.job_card.variable_days_ago
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job_description.job_card.job_descriptionAdvance Services is for and about people; we are your employment specialists. Enjoy our easy application process. You NEVER pay a fee! Weekly pay. Fun Safety and attendance incentives. Health Benefits to keep you and your family healthy. Great Referral Incentives. Advance Services partners with the top companies in the area!
Customer Service Rep
Now Hiring Customer Service Rep Shift Hours / Days : Mon-Fri 7a-3 : 30p; OT as needed Pay Rate : $19.50
Job Description : What you'll do on a typical day :
- Assist customers and business partners via telephone and email
- Handle customer complaints in a calm, professional manner
- Diagnose, assess and resolve problems or issues
- Monitor progress of delivery routes
- Scan haul-away pods and verify stamps
- Process changes or cancellations to delivery orders
1-year related experience preferably within a call center environment
Strong customer service skills and the ability to satisfactorily resolve issues
Solid ability to multitask with exceptional organizational skills
Ability to thrive under pressure while delivering solutions that exceed customer expectations
Why work for Advance Services, Inc.
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Customer Service • Ankeny, IA, US