Radiology Receptionist

Radiology Reception Clerk

Under the direction of the Supervisor of Fluoroscopy & Student Programs, is responsible for the day-to-day operation of all clerical activities at the radiology reception desks and file room. Confirms orders, documents, processes registration records, and orders the appropriate examinations in the Radiology Information System. The Supervisor of Fluoroscopy & Student Programs provides oversight and guidance for this position and is responsible to ensure the quality of services rendered is acceptable.

Essential Functions

• Greets patients and gathers required personal, demographic, and insurance information from patients, guardians, ambulance transport, and physicians' office as applicable.
• Reviews physicians' orders and contacts offices for clarification as needed.
• Creates orders in the Radiology Information System (RIS) populating the work lists for the technologists performing the examinations.
• Coordinates with Health Information Management (HIM) to process all requests for patient records.
• Observes waiting room turnover and updates patients and their families on reason for delays and keeps the imaging sections aware of extended wait times.
• Maintains supplies and inventory as necessary.
• Answers telephone and ensures proper preparation for patient exams.
• Cleans equipment and evaluates equipment conditions on a daily basis. Reports any malfunctioning equipment.
• Meets all departmental specific competencies.
• Adheres to Cabell Huntington Hospital Inc. (CHHI) policies addressing infection control, safety, and personnel guidelines.
• Demonstrates knowledge of and compliance with the CHHI Code of Conduct and applicable corporate policies and procedures.
• Maintains patient confidentiality and treats patients and families with dignity and respect.
• Performs other related duties as assigned.

Job Specific Accountabilities