Talent.com
Fraud Call Center Representative

Fraud Call Center Representative

Conduent State & Local Solutions, Inc CareersSaint Hedwig, TX, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Fraud Call Center Representative – Onsite in San Antonio, TX

Address : 2822 General Hudnell Dr. San Antonio, TX 78266

Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $16.75 / hr , and a range of incentives and benefits, you'll be empowered to make a real impact every day.

What We Offer :

  • Full-Time Employment : Reliable schedule and stability.
  • Competitive Pay : Pay is $16.75 / hr which may be below your state's minimum wage. Please take this into consideration when applying
  • Shift differentials : $1.50 extra per hour for shifts between 6 PM-6 AM on weekdays, and / or $1.00 extra per hour for shifts between 6AM-6PM on weekends.
  • Paid Training & Overtime : Get the training you need to excel and take advantage of overtime opportunities.
  • Incentive Plan : Potential to earn up to an additional $350 per month after training by meeting performance metrics.
  • Career Growth : Opportunities to advance your career in a supportive, innovative environment.
  • Full Benefits : Comprehensive benefit options and a great work environment that values your success.

What You'll Do :

  • Efficiently manage a high volume of inbound calls in a fast-paced environment.
  • Provide outstanding customer support by answering inquiries related to their accounts.
  • Identify client needs and recommend solutions when fraud has been identified using comprehensive training, customer records, and our knowledge management systems.
  • Analyze potential fraud and suspicious activity by monitoring card alerts and fraud prevention reports.
  • Process disputes and fraud claims in line with client policies and guidelines.
  • Escalate issues to the appropriate channels when a risk review, exception handling, or further analysis is needed.
  • Log cases in the database, documenting actions taken and conversations with customers for accuracy.
  • Maintain confidentiality by ensuring information is shared only with authorized individuals in compliance with legal requirements.
  • Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
  • Support team operations during peak times or absences to help maintain seamless service.
  • What We're Looking For :

  • An effective communicator who can clearly explain complex information.
  • A dedicated professional with a strong work ethic and problem-solving skills.
  • A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
  • Ready to commit to 100% attendance during our three-to-five-week paid training period.
  • Requirements :

  • Must be at least 18 years old with a High School Diploma or equivalent.
  • Must have 6 months of Customer Service, Call Center or Dispatch experience.
  • Complete a background check, credit check, and security fingerprinting.
  • Must be able to work onsite in our San Antonio office.
  • Preferred Qualifications

  • 6 months of experience in the banking / financial industry.
  • Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in San Antonio!

    Pay Transparency Laws in some locations require disclosure of compensation and / or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and / or sick time. The estimated hourly rate for this role is $16.75

    Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.

    For US applicants : People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded : click here to access or download the form . Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also  click here to access Conduent's ADAAA Accommodation Policy

    serp_jobs.job_alerts.create_a_job

    Call Center Representative • Saint Hedwig, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Call Center Representative

    Call Center Representative

    Conduent State & Local Solutions, IncConverse, TX, US
    serp_jobs.job_card.full_time
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Unit Service Representative

    Unit Service Representative

    Watermill ExpressFloresville, TX, US
    serp_jobs.job_card.full_time
    Watermill Express is the best tasting water available anywhere! We are the largest drive-up pure drinking water company in the nation and the green alternative to prepackaged water and ice.Watermil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Representative (Remote)

    Sales Representative (Remote)

    American Income LifeHelotes, TX, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A Sales Career That Grows With You.Are you looking for a career path that gives you the freedom and flexibility to control your schedule, but also has the security and stability of a large company?...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Fraud Call Center Representative (Von Ormy)

    Fraud Call Center Representative (Von Ormy)

    Conduent State & Local Solutions, Inc CareersVon Ormy, TX, US
    serp_jobs.job_card.full_time +1
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Fraud Call Center Representative (Boerne)

    Fraud Call Center Representative (Boerne)

    Conduent State & Local Solutions, Inc CareersBoerne, TX, US
    serp_jobs.job_card.full_time +1
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Bilingual Call Center Representative

    Bilingual Call Center Representative

    Conduent State & Local Solutions, Inc CareersFloresville, TX, US
    serp_jobs.job_card.full_time +1
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border ProtectionPoteet, Texas, US
    serp_jobs.job_card.full_time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Healthcare Call Center Representative

    Healthcare Call Center Representative

    VirtualVocationsSan Antonio, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Representative II.Key Responsibilities Handle a high volume of inbound and outbound calls in a fast-paced healthcare call center Resolve issues related to prescription...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Call Center Representative

    Call Center Representative

    Conduent State & Local Solutions, Inc CareersFloresville, TX, US
    serp_jobs.job_card.full_time +1
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Call Center Sales Representative- Hybrid

    Call Center Sales Representative- Hybrid

    AT&TSan Antonio, TX, US
    serp_jobs.job_card.full_time
    Don't miss this opportunity to jumpstart your career! Come join us for a virtual open information session for our San Antonio, TX Call Center roles on Tuesday, September 23, 2025.Come ready to ask ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Customer Call Center Representative II

    Customer Call Center Representative II

    Leidos QTC Health ServicesSan Antonio, TX, US
    serp_jobs.job_card.permanent
    Customer Call Center Representative II.Do you crave a career that truly makes an impact in people's lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Call Center Customer Service Representative (Inbound call center)

    Call Center Customer Service Representative (Inbound call center)

    SpectrumAMSan Antonio, TX, US
    serp_jobs.job_card.full_time
    If you are looking for a new career in a stable, recession-proof industry where you can use your incredible customer service skills to solve problems for our homeowners, then this might be the posi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Work from Home

    Work from Home

    HomeJobFinderPleasanton, TX
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Fraud Call Center Representative (Elmendorf)

    Fraud Call Center Representative (Elmendorf)

    Conduent State & Local Solutions, Inc CareersElmendorf, TX, US
    serp_jobs.job_card.full_time +1
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
    • serp_jobs.job_card.promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border ProtectionLeming, TX, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Fraud Call Center Representative

    Fraud Call Center Representative

    Conduent State & Local Solutions, Inc CareersBoerne, TX, US
    serp_jobs.job_card.full_time +1
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Fraud Call Center Representative (Converse)

    Fraud Call Center Representative (Converse)

    Conduent State & Local Solutions, Inc CareersConverse, TX, US
    serp_jobs.job_card.full_time +1
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
    Call Center Representative

    Call Center Representative

    Elmer's Home ServicesSan Antonio, TX, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Are you an outgoing person who enjoys interacting with customers over the phone? Would you like to work for a company that has a. We also offer our Call Center Representatives a competitive wage of....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales and Service Representative

    Sales and Service Representative

    ChampionXPleasanton, TX, US
    serp_jobs.job_card.full_time
    Sales & Service Representative Plunger Lift for PCS Ferguson.ChampionX has an immediate need for a Sales & Service Representative Plunger Lift for PCS Ferguson located in Pleasanton, TX.This is y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Bilingual Call Center Representative (Cibolo)

    Bilingual Call Center Representative (Cibolo)

    Conduent State & Local Solutions, Inc CareersCibolo, TX, US
    serp_jobs.job_card.full_time +1
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less