Talent.com
Service Desk Technician III

Service Desk Technician III

VirtualVocationsNewport News, Virginia, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Service Desk Tech III to provide technical support and assistance for various IT issues.

Key Responsibilities

Coordinate, diagnose, and troubleshoot incoming employee calls for technical / IT issues

Monitor call lengths and assist Level I and Level I.5 agents in real-time

Champion knowledge management and ensure adherence to standard operating procedures

Required Qualifications

Minimum of 24 months experience in an IT Service Desk or Inbound Call Center environment

Working knowledge of Windows operating systems, networks, and Microsoft Office applications

Experience with ITSM Ticketing tools (e.g., Service Now, Remedy)

Associate's degree in Computer Science or Information Technology preferred

Certification in relevant IT products / technologies required (e.g., CompTIA, MCITP)

serp_jobs.job_alerts.create_a_job

Service Desk Technician • Newport News, Virginia, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
SMIT Service Desk RDM Tier 2 Technician

SMIT Service Desk RDM Tier 2 Technician

Leidos IncNorfolk, VA, United States
serp_jobs.job_card.full_time
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Help Desk Technician

Help Desk Technician

VirtualVocationsNorfolk, Virginia, United States
serp_jobs.job_card.full_time
A company is looking for a Help Desk Technician (Hybrid).Key Responsibilities Serve as the first point of contact for end users seeking technical support via phone, email, and chat Document issu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Remote Service Desk Analyst

Remote Service Desk Analyst

VirtualVocationsPortsmouth, Virginia, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
A company is looking for a Remote Service Desk Analyst.Key Responsibilities Serve as the first point of contact for technical support in a 24 / 7 service desk environment Track, triage, and resolv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
SMIT Service Desk Tier I Technician

SMIT Service Desk Tier I Technician

LeidosVirginia Beach, VA, US
serp_jobs.job_card.temporary
The SMIT Service Desk Tier I Team has an opening for multiple entry level technicians to work in our Norfolk, VA office.This team provides Tier I technical software, hardware and network problem re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Technician

Service Technician

SteelHead ManagementNorfolk, VA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Steelhead Management is a full-service property management company formed in 2016 to manage multifamily and mixed-use assets owned by the Holladay Corporation and Spy Rock Real Estate Group, both o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.new
IT Service Desk Lead

IT Service Desk Lead

Interactive Process Technology LLCPortsmouth, VA, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team membe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Texas Help Desk Administrator

Texas Help Desk Administrator

VirtualVocationsNorfolk, Virginia, United States
serp_jobs.job_card.full_time
A company is looking for a Help Desk Administrator to provide technical support and customer service to internal users.Key Responsibilities Serve as the first point of contact for all IT-related ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
IT Service Desk Support (Planned Position) (Norfolk)

IT Service Desk Support (Planned Position) (Norfolk)

MicroHealth, LLCNorfolk, VA, US
serp_jobs.job_card.part_time
MicroHealth is seeking an IT Service Desk Support to support our contract providing to achieve the acceptable levels of enterprise management and technical support, for the overhaul, repair, and ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Utility Technician II (2V.24)

Utility Technician II (2V.24)

American States Utility Services, Inc.Fort Eustis, VA, United States
serp_jobs.job_card.temporary
Through its wholly owned subsidiaries, American States Utility Services, Inc.The installations where we presently operate are home to nearly 350,000 military and civilian personnel and families.We ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
SMIT Service Desk SRM Technician

SMIT Service Desk SRM Technician

Leidos IncNorfolk, VA, United States
serp_jobs.job_card.full_time
The SMIT Service Desk SRM Team has an opening for an experienced technician to work in our Norfolk, VA office.The Service Request Management teams receive a wide variety of requests from Contract T...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
IT Support Technician III

IT Support Technician III

VirtualVocationsNewport News, Virginia, United States
serp_jobs.job_card.full_time
A company is looking for an IT Support Technician III.Key Responsibilities Act as a technical leader in client-facing calls and coordinate efforts between department leaders Ensure escalated tic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
SMIT Service Desk Tier I Technician

SMIT Service Desk Tier I Technician

Leidos IncNorfolk, VA, United States
serp_jobs.job_card.temporary
The SMIT Service Desk Tier I Team has an opening for multiple entry level technicians to work in our Norfolk, VA office.This team provides Tier I technical software, hardware and network problem re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Drive with DoorDash - Receive 100% of Customer Tips

Drive with DoorDash - Receive 100% of Customer Tips

DoorDashGloucester Point, VA, United States
serp_jobs.job_card.full_time +1
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
SERVICE TECHNICIAN (HVAC CERT) (Carrollton, VA)

SERVICE TECHNICIAN (HVAC CERT) (Carrollton, VA)

The Breeden Company, Inc.Carrollton, VA, US
serp_jobs.job_card.full_time
In this role, you are responsible for all aspects of maintenance on the property, from apartment turns, preventative maintenance, building asset maintenance and grounds maintenance.This includes en...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
IT Service Desk Analyst

IT Service Desk Analyst

VirtualVocationsNewport News, Virginia, United States
serp_jobs.job_card.full_time
A company is looking for an IT Service Desk Analyst to provide technical support and assistance to end-users.Key Responsibilities : Act as the primary point of contact for end-users seeking techni...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
SMIT Service Desk SRM Technician

SMIT Service Desk SRM Technician

LeidosVirginia Beach, VA, US
serp_jobs.job_card.full_time
The SMIT Service Desk SRM Team has an opening for an experienced technician to work in our Norfolk, VA office.The Service Request Management teams receive a wide variety of requests from Contract T...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Desk Technician

Service Desk Technician

SpektrumNorfolk, VA, USA
serp_jobs.job_card.permanent +1
serp_jobs.filters_job_card.quick_apply
Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Spektrum supports ape...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
IT Service Desk Support Specialist (Norfolk)

IT Service Desk Support Specialist (Norfolk)

Decision PointNorfolk, VA, US
serp_jobs.job_card.part_time
IT Service Desk Support Specialist.DecisionPoint Corporation is seeking an IT Service Desk Support Specialist for the Norfolk Naval Shipyard IT Support Services contract. NNSY's mission is to safely...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours