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Guest Ambassador | Hospitality

Guest Ambassador | Hospitality

University of Notre DameNotre Dame, IN, US
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Job Description

Job Description

Company Description

The University of Notre Dame is more than a workplace; it is a vibrant, mission-driven community where every employee is valued and supported. Rooted in a tradition of excellence and inspired by our Catholic character, Notre Dame is committed to fostering an environment of care that nurtures the whole person—mind, body, and spirit. Here, you will find a deep sense of belonging, a culture that prioritizes well-being, and the opportunity to grow your career while being a force for good in the world. Whether contributing to world-class research, shaping the student experience, or supporting the University’s mission in other ways, you will be part of a dedicated team working to make a meaningful impact on campus and beyond. At Notre Dame, your work matters, and so do you!

Job Description

The University of Notre Dame Operations, Events, and Safety (UOES) division is currently hiring for full-time Guest Ambassadors within The Morris Inn in our campus Hospitality department. The UOES Division oversees the University's event management, hospitality, and customer service functions, while also supporting student life, academic initiatives, research activities, and annual milestone celebrations.

Guest Ambassador

The Morris Inn at the University of Notre Dame is looking for an enthusiastic and proactive Guest Ambassador to enhance our guests' experiences from arrival to departure. In this role, you'll not only provide outstanding service but also act as a valuable resource for all things Notre Dame, guiding guests through our beautiful campus and ensuring they feel welcomed and well-cared for.

Key Responsibilities :

  • Welcome guests outside the doors of the hotel
  • Assist campus and hotel guests with directions, information on events in the hotel and around campus, and parking options
  • Engage with all guests and provide a distinctly Notre Dame customer service experience
  • Assist with luggage to and from the guest's vehicle / room and luggage storage
  • Work with the Front Desk to ensure accurate billing

The University of Notre Dame is proud to be ranked #1 on the Forbes Best Large Employer list , a recognition that reflects our commitment to creating a workplace where you’ll feel welcomed, supported, and truly valued as part of our beloved community.

Qualifications

  • A valid drivers license is necessary, and ability to pass an MVR background check
  • Ability to move, lift, and handle heavy objects (i.e. guest luggage)
  • Capable of managing time effectively with minimal supervision
  • Excellent communication and listening skills
  • Ability to maintain a standing position for extended periods of time (up to 6 hours at a time) while working outside and within the foyer of the hotel
  • Additional Information

    Pay Rate : $17.50 / hr

    At Notre Dame, we know our impact depends on exceptional people, people like you. We are committed to fostering a vibrant, welcoming community. In keeping with our mission, we encourage applications from all who will help build and strengthen our beloved community. We strive to empower every employee to flourish, knowing your success propels Notre Dame to new heights of impact.

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    Hospitality Ambassador • Notre Dame, IN, US

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