Tier II Network Technician (TS / SCI CI Poly active)

A&M Technologies, Inc.  has an opening for a Tier II Network Technician  to support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.

The job duties of the Tier II Network Technician are as follows :

• The Tier II network field technician will support the installation and maintenance of the client LAN / WAN devices.
• Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team.
• Complete assigned tasks within Service Level Objectives / Agreements (SLOs / SLAs).
• Draft and implement standard network change requests.
• Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
• Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
• Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO / Juniper RMA process).
• Layer 1 network experience (CAT5 / 6, SM / MM Fiber, Serial cables, SFP).

Layer 2 network experience (ability to configure / troubleshoot switches / routers, MAC addresses, VLANs, port security, applying thin and thick configs.

Requirements Required Clearance :

Additional required qualifications include :

Additional required qualifications include :