Talent.com
Client Service Team Lead, PC
Client Service Team Lead, PCHolmes Murphy • Minneapolis, MN, US
Client Service Team Lead, PC

Client Service Team Lead, PC

Holmes Murphy • Minneapolis, MN, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Team Lead

We are looking to add a Team Lead role on the PC Client Service Team in Minneapolis, MN. This is a great opportunity for someone looking to develop and grow their career in a leadership pathway. Team Lead responsibilities can apply to an AVP, PC; Sr. Client Service Consultant, PC; or Client Service Consultant, PC.

Following are the primary Team Lead responsibilities :

  • Lead and motivate team by :

Ensuring right talent is in the right role for the success of the organization, which may include hiring and terminating employees.

  • Coaching and counseling team members on areas such as workflow, process and procedure, customer service and client consulting.
  • Preparing and conducting performance feedback that defines future goals and objectives and holds employees accountable.
  • Fostering a high-performance culture by supporting career development and advancement for team members.
  • Responsible for timesheet management, including responding to PTO / RTO requests and approving timesheets.
  • Participate in compensation decisions for team members, as applicable.
  • Facilitate regularly scheduled meetings to foster teamwork.
  • Attend team and enterprise meetings, as well as leadership training opportunities offered internally and externally.
  • Coordinate initial and ongoing training with Growth & Development and team members on established processes and procedures.
  • Provide back-up assistance for team members, as necessary.
  • Qualifications :

  • Education : High school diploma; college degree preferred.
  • Licensing : Active state specific Property Casualty Insurance agent's license required or the ability to acquire license within three months of hire.
  • Experience : Minimum 5+ years customer service, underwriting, or risk management experience in the insurance industry.
  • Technical Competencies : Invests in understanding and applying insurance principles to consult with clients and meet their strategic needs. Actively contributes to workflows, processes, and deliverables, using agency systems to provide a world-class client experience and ensure compliance. Able to understand clients, prioritize tasks, manage status, and deliver impactful solutions proactively.
  • Here's a little bit about us :

    In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.

    Benefits :

  • Paid Parental Leave and supportive New Parent Benefits
  • Company paid continuing Education & Tuition Reimbursement
  • 401k Profit Sharing
  • Generous time off practices in addition to paid holidays
  • Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities
  • DE&I programs
  • Consistent merit increase and promotion opportunities
  • Discretionary bonus opportunity
  • Holmes Murphy & Associates is an Equal Opportunity Employer.

    serp_jobs.job_alerts.create_a_job

    Client Service Lead • Minneapolis, MN, US

    Job_description.internal_linking.related_jobs
    Client Lead, Client Success

    Client Lead, Client Success

    Element Fleet Management • Minneapolis, MN, US
    serp_jobs.job_card.full_time
    Get Started On An Exciting Career At Element!.Element employees make a difference in the lives of others every day.We are re-defining the fleet management industry to be people first, then business...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    BCBA

    BCBA

    Action Behavior Centers • Shakopee, MN, US
    serp_jobs.job_card.full_time
    Join Action Behavior Centers as a BCBA.And we commit to a response within 24 hours.Competitive Salary : $84,000 to $88,000 including bonuses. Ability to earn more through additional performance-based...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Operations Associate - Trading (Unlicensed)

    Client Operations Associate - Trading (Unlicensed)

    Great Waters Financial, LLC • Saint Paul, MN, US
    serp_jobs.job_card.full_time
    The Client Operations Associate - Trading is responsible for executing trades within client accounts under our management and assisting the broader Client Operations team as needed.The ideal candid...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Support Specialist - Full-Time (Hiring Immediately)

    Client Support Specialist - Full-Time (Hiring Immediately)

    Rudolph Community and Care • Webster, MN, US
    serp_jobs.job_card.full_time
    Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults.We are a growing company, with plans to expand our services in the south metro in...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Assembly Team Lead - 2nd shift

    Assembly Team Lead - 2nd shift

    nVent • Anoka, MN, US
    serp_jobs.job_card.full_time
    We're looking for people who put their innovation to work to advance our success - and their own.Join an organization that ensures a more secure world through connecting and protecting our cust...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Assembly Team Lead - 1st shift

    Assembly Team Lead - 1st shift

    nVent • Anoka, MN, US
    serp_jobs.job_card.full_time
    We're looking for people who put their innovation to work to advance our success - and their own.Join an organization that ensures a more secure world through connecting and protecting our cust...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Service Associate

    Client Service Associate

    RIA Recruiting • Minneapolis, MN, US
    serp_jobs.job_card.full_time
    Flourish Wealth Management is a dynamic and growing independent, fee-only boutique wealth management firm based in Edina, Minnesota. We offer comprehensive wealth management services that seamlessly...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Experience Lead

    Client Experience Lead

    Medica • Minnetonka, MN, US
    serp_jobs.job_card.full_time
    Collaborate with the Account Team to support the renewal process and contribute to a seamless customer experience for a defined portfolio of Commercial accounts. Support key customer-specific initia...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Assembly Lead

    Assembly Lead

    Wiha Tools USA • Monticello, MN, US
    serp_jobs.job_card.full_time
    The Assembly Lead will assist the Warehouse Manager to plan, organize and monitor the process of product assembly ensuring finished product is assembled to specifications.The Assembly Lead actively...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Service Specialist

    Client Service Specialist

    MRA Recruiting Services • Minneapolis, MN, US
    serp_jobs.job_card.full_time
    The Client Service Specialist (CSS) is a valued member of our team, dedicated to ensuring that clients feel welcome and at ease from their very first interaction. As the initial point of contact for...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Services Representative

    Client Services Representative

    Aston Carter • Rogers, MN, US
    serp_jobs.job_card.full_time
    This role is essential in supporting the Sales, Procurement, Customer Services, and Administration teams.The candidate will engage with vendors regarding customer requests, process orders, provide ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Service Representative

    Client Service Representative

    Old National Bancorp • Chanhassen, MN, US
    serp_jobs.job_card.full_time
    Old National Bank has been serving clients and communities since 1834.With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve.As a trusted part...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Service Associate - NR

    Client Service Associate - NR

    Stifel Financial • Wayzata, MN, US
    serp_jobs.job_card.full_time
    Stifel strives for a culture that puts its clients and associates first : a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Service Team

    Service Team

    Panda Restaurant Group • Minneapolis, MN, US
    serp_jobs.job_card.full_time
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportiv...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Certified OTA – Personalized Patient Support in Home Care

    Certified OTA – Personalized Patient Support in Home Care

    Home Health Care, Inc. • Belle Plaine, Minnesota, United States
    serp_jobs.job_card.full_time +1
    Job Title : Licensed COTA – Client-Centered Home Rehab Care.Company : Home Health Care, Inc.Full Time and Part Time Hours available. If you're ready to empower patients at home, email Nikky at to sta...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Alliance Service Representative I

    Alliance Service Representative I

    Minnesota Jobs • Albertville, MN, US
    serp_jobs.job_card.full_time
    Alliance Service Representative I.Be part of a growing, successful company in an exciting and challenging field.Border States is 100% employee-owned, which means you're empowered to make decisions,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Relationship Leader

    Client Relationship Leader

    eTeam • Minneapolis, MN, US
    serp_jobs.job_card.full_time
    Client Relationship Leader POSITION PURPOSE This individual is responsible for client relationship and serving as a change agent for the development and implementation of major process improvement ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Alliance Service Representative I

    Alliance Service Representative I

    Border States • Albertville, MN, US
    serp_jobs.job_card.full_time
    Alliance Service Representative I.Be part of a growing, successful company in an exciting and challenging field.Border States is 100% employee-owned, which means you're empowered to make decisions,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted