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Customer Service - Self Storage Manager

Customer Service - Self Storage Manager

Public StorageAustin, TX, US
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Customer Service - Self Storage Manager

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $16.50 Per Hour

Our Benefits

Total Rewards package available to our team :

  • We work flexible and full-time schedules between the hours of 9 : 30am and 6pm (weekends 'til 5pm)
  • Employees become eligible for full-time benefits by working an average of 20+ hours - Benefits include :
  • Medical, dental, vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
  • Mileage reimbursement is provided when traveling between properties or other work-related tasks
  • On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
  • Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

  • Our Property Managers get to work independently at multiple locations; spending time both inside and outside
  • We assess customer storage needs and make suggestions, including selling packing and moving supplies
  • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
  • Auditing cash drawers and making bank deposits are part of the daily business
  • We help keep our customers current with payments and make reminder and collection calls when required

    • Physical Requirements :

  • Ability to transport lift / move items weighing up to 35 pounds
  • Our property managers should be able to walk in / around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
  • Performing cleaning and daily maintenance tasks : including sweeping / mopping interior areas and maintain exterior grounds / curb appeal clean and free of debris.

    • Qualifications

    Experience : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

    Transportation : Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and / or while conducting other work-related business. (mileage reimbursement available)

    Additional Information

    More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

    Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry's #1 team!

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    Customer Service Manager • Austin, TX, US

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