Customer Service Representative

A company is looking for a Customer Service Representative - Part Time.

Key Responsibilities

Provide superior customer service to attendees and exhibitors while effectively resolving issues

Ensure accurate data entry of transaction details and adhere to event guidelines and business rules

Participate in meetings and training sessions, and escalate calls to supervisors as necessary for customer satisfaction

Required Qualifications

Bachelor's degree or equivalent customer service experience required

Minimum one year experience in a customer-facing role; call center experience is a plus

Detail-oriented with strong problem-solving abilities

Dependable and reliable for all scheduled shifts

Strong MS Office skills and technical aptitude to learn new technology