Security Officer

Overview

Title : Security Officer

Location : Hampton, VA, US 23666

Employer : Rosie's Gaming Emporium – Hampton / Rosie's Gaming and Colonial Downs

Pay range : See posted information

Requisition ID : 1021

Job Summary : Responsible for providing a high level of guest service to all guests, team members, and vendors. Responsible for ensuring the safety and security of the property and its patrons. Responds to security incidents and provides a visible security presence inside and outside of the facility. Observes patrons participating in gambling activities to detect and respond to infractions of house rules. Maintains professionalism, customer service, and integrity in all interactions with guests.

Essential Duties and Responsibilities

• Provide a high level of guest service to all guests, team members, and vendors.
• Ensure the safety of all guests and team members on the property.
• Record investigations and incident reports in a timely manner.
• Assist with transfer of money throughout the property.
• Patrol the property during shift to ensure safety.
• Maintain compliance with property rules, policies, and Virginia Racing Commission (VRC) regulations.
• Stand posts in various locations for extended periods as assigned.
• Control and diffuse potential problems and assist team members and guests in emergencies.
• Control access to the property and restricted areas.
• Respond to calls for assistance immediately and maintain radio contact with base.
• Check identification for gaming floor admittance, greeting guests and vendors professionally.
• Maintain crowd control and a friendly environment, defusing guest incidents.
• Prepare written reports, observe and report procedural violations and illegal activity.
• Report to supervisor / manager on day-to-day activities; attend periodic meetings and training.
• Perform other duties as assigned.

Required Skills and Abilities

Education and Experience

Must obtain valid racing license, where applicable. May be required to hold a valid driver's license with a minimum of three years driving experience.

Physical Requirements & Working Conditions

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work with Us : Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate diversity and collaboration. This description does not create a contract of employment or guaranteed employment.

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