Night Auditor / Security
Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Night Auditor / Security!
This position is located at the Embassy Suites in Arcadia, CA. A city nestled by the San Gabriel Mountains, known for its blend of suburban charm and natural beauty. Home to the renowned Los Angeles County Arboretum & Botanic Garden and the historic Santa Anita racetrack. Arcadia offers a unique blend of outdoor recreation and rich cultural heritage.
Why do we need you? The Night Audit Security position ensures accurate financial balancing and reporting for all revenue departments during overnight hours, while also maintaining the safety and security of guests, employees, and hotel property. This dual role combines the responsibilities of a Night Auditor and Security Officer, requiring both financial accuracy and vigilance in providing a safe and welcoming environment.
What you will do :
- Perform all audit procedures and prepare required audit reports as set forth by the hotel and company daily.
- Balance all cash receipts, reconcile daily revenue, and make deposits of cash.
- Prepare the front office for morning operations and reset the day's business.
- Act as Guest Services Agent and Manager on Duty during nighttime hours.
- Handle wake-up call requests, PBX operations, and other front desk functions as needed.
- Attend and participate in front office meetings and training sessions.
- Support and adhere to company values, mission statement, service standards, and guest service philosophy.
Security Duties :
Ensure guest and property security by monitoring the lobby, office areas, hallways, stairways, public restrooms, parking lots, guest rooms, and other assigned areas.Counting all vehicles.Scanning location QR Codes during patrols etc.Monitor surveillance cameras and maintain accurate entries in the security log.Escort guests and employees to vehicles when requested.Report and document incidents, including disturbances, injuries, or emergencies, contacting police authorities when necessary.Assist guests with directions, complaints, or requests for assistance, offering proactive help when guests appear in difficult situations.Maintain awareness of property activity, including bar areas and exterior spaces, addressing disturbances or unruly behavior.Delivering guests requests, clearing any China, Glass, Silver and or trash from the corridors during their patrols.Provide assistance to staff with unruly or intoxicated guests when needed.Maintain confidentiality of all security and hotel reports / documents.Maintain knowledge of first aid and emergency response procedures.Additional duties as assigned by management.Skills and abilities you bring :
Strong mathematical skills for balancing financial data accurately and efficiently.Proficiency with computers, property management systems, and related equipment.Ability to speak and write clearly to report both financial and security-related information.Ability to remain calm, use sound judgment, and react quickly in emergencies.Strong guest service skills with tact, courtesy, and problem-solving abilities.Ability to adapt to frequent changes, interruptions, and multiple priorities.Ability to monitor and respond to both security and financial operational needs during overnight hours.Physical Demands :
Requires walking, standing, and patrolling the property for extended periods.Exerting up to 50 pounds of force occasionally.Requires use of hands and fingers for operating computer keyboards, telephones, and security equipment.Environmental Conditions :
Work may involve both indoor and outdoor environments.Subject to weather conditions, dust, and pollen during security rounds.What we offer :
Join a team that invests in you! We're proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees in our diverse and inclusive environment :
Medical, Dental, Vision, Life and Disability InsuranceFlexible Spending Account (FSA) Pre-tax savings for healthcare and dependent care expenses.401(k) & Roth 401(k) Plans Plan for your future with employer-supported retirement options.Employee Assistance Program (EAP) Confidential support services for personal and professional well-being.Career Growth Opportunities We promote from within and invest in your long-term success.Paid Time Off (PTO) Take time to relax, recharge, and explore life outside of work.Paid Sick Leave Supportive sick time policy to care for your health when you need it.Exclusive Employee Hotel DiscountsTake advantage of special rates for hotels in our brand portfoliojust for our team members and their family & friends.
Enjoy complimentary On-Shift Meals (participating hotels) Enjoy a free, delicious meal provided by the hotel during each scheduled shift.Recognition & Rewards ProgramOur team members are regularly acknowledged through performance awards, milestone celebrations, and incentive programs that recognize excellence and dedication.
Schedule & Hours : This position is Full-Time and the role follows a rotating schedule (Monday-Sunday). The ability to work any scheduled PM shifts of the week including holidays based on business needs is required.
Windsor Hospitality is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Windsor Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.