Assistant Community Manager Job at BRG Apartments in Cincinnati

Overview

BRG Realty Group, LLC is an award-winning owner and operator of apartment communities in Ohio, Kentucky and Indiana. The company currently has 50 communities comprised of 8,398 apartment homes. Success has been built upon a foundation of relationships shaped by trust, an engaged and talented employee base, service focused business practices, a sound fiscal approach, value-add services, and investor and risk management protocols that ensure future stability. Our mission continues to be to create and maintain quality communities through innovative management by consistently delivering reliable services to our residents, associates and business partners…and we care!

Job Title : Assistant Community Manager

Salary : Salary based on experience.

Job Purpose

The Assistant Community Manager’s responsibility is to assist the Community Manager in the day-to-day management of their assigned apartment community. The Assistant Community Manager will work closely with the Community Manager to represent BRG with industry knowledge and professionalism in order to maintain the highest level of occupancy possible at the apartment community.

Essential Duties

• Supervises multiple employees in the absence of the Community Manager
• Assist in maintaining satisfactory occupancy levels
• Assist in maintaining excellent resident relations
• Help resolve resident concerns and ensure customer satisfaction
• Assist in all Leasing activities including warmly greeting prospective residents and handling all aspects of leasing including : touring the community, closing sales, processing applications, preparing paperwork, timely follow-up, and obtaining signatures prior to move-in
• Enforcement of lease agreements and community rules and regulations
• Assist in monitoring and overseeing maintenance related activities
• Assist in rent collection (including notifying residents and developing payment plans), posting rent payments and making bank deposits
• Review property performance to budget daily with the Community Manager
• Assist with property expenditures daily and issue purchase orders as necessary
• Help deliver any non-eviction notices and communications to residents
• Assist with managing, leading, and motivating the leasing and maintenance staff
• Assist in maintaining market survey data
• Responsible for assisting with resident relation and retention programs
• Answer incoming telephone calls, check for messages and handle accordingly
• Inspect apartments for move-in readiness
• Inspect apartments upon move-out and prepare move-out paperwork
• Demonstrate and maintain a working knowledge of fair housing laws and rules and regulations concerning apartment leasing and management
• Issue Purchase Orders from Yardi software for maintenance services, products, and inventory
• Help keep office orderly between professional cleanings
• File and maintain company documents such as resident forms and letters, work orders, etc.
• All other duties as assigned

Requirements / Qualifications

Benefits

Supplemental pay types

Schedule

Licenses / Certification

Work Location

In person

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