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Debit Support Specialist I
Debit Support Specialist ISimmons Bank • Pine Bluff, AR, US
Debit Support Specialist I

Debit Support Specialist I

Simmons Bank • Pine Bluff, AR, US
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Join to apply for the Debit Support Specialist I role at Simmons Bank

The Bank Operations Specialist I, as a member of the Operation's Team that supports the processing for all bank's transaction channels, is responsible for performing a wide variety of bank operational duties in a high volume deadline driven environment.

The Bank Operations Specialist I interacts with various bank personnel while serving as a resource agent for all deposit operational areas, and assisting in the verification of processes and applications.

Essential Duties And Responsibilities

  • Acts as a first-line resource for problem solving regarding all deposit operational issues.
  • Operates equipment to receive and transfer funds.
  • Receives, verifies, processes and distributes incoming transfers according to established procedures.
  • Balances deposit general ledger applications.
  • Reports back up withholdings, as required.
  • Responsible for processing levies, garnishments and / or bankruptcy requests, including all communication, documentation and reporting.
  • Verifies and removes deposit exceptions.
  • Performs new account and file maintenance verification.
  • Maintains detailed records on all work responsibilities as required.
  • Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
  • Performs other duties and responsibilities as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Skills

  • Ability to perform tasks quickly and accurately.
  • Ability to operate in a team environment to accomplish shared goals.
  • Ability to solve practical problems and interpret a variety of instruction provided in written and / or oral form.
  • Ability to read and interpret documents such as procedures manuals, general business correspondence and / or journals or government regulations.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization.
  • Ability to maintain effective interpersonal relationships with management and team members.
  • Ability to prioritize multiple demands in a high pressure environment while maintaining professional demeanor.
  • Education And / or Experience

  • High school diploma or its equivalent is required, and
  • Two years of related experience required; banking operations and / or customer service experience preferred.
  • Computer Skills

  • MS Office programs
  • Other Qualifications

  • Proficiency of the Navigator system and electronic communications.
  • Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.

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    Support Specialist • Pine Bluff, AR, US

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