Surgery Scheduler I

Surgery Scheduler I

POSITION DESCRIPTION :

This position is responsible for providing support to providers by scheduling surgical procedures and meetings, overseeing the authorization from insurance companies for those procedures and managing Provider appointment books. Also transcribes patient notes for documentation in patient charts as needed.

ESSENTIAL JOB FUNCTIONS :

• Schedules all surgical procedures, testing, and pre-op appointments by calling appropriate personnel and coordinating the schedules of assisting Providers and operating rooms.
• Obtains insurance authorizations and oversees the management of consent forms for surgical procedures and rechecks required by insurance companies. Ensures that hospital has the appropriate forms.
• Reschedules appointments due to schedule changes and surgery changes.
• Oversees Provider schedule templates and inputs monthly schedules. Coordinates with Practice Managers depending upon location.
• Inputs appointments and schedules in the Providers’ calendars on a bi-weekly basis in the Practice Management System (PMS) and updates data as needed. Troubleshoots problems with schedules by coordinating with staff and Providers.
• Completes Central Billing paperwork for surgical procedures including procedure and diagnosis coding.
• Collects deductibles and coinsurances pre-operatively.
• Knowledge and completion of capacity reporting.
• Drives to hospital to deliver appropriate surgical paperwork and gather provider mail.
• Serves as back-up to the Practice Manager for billing problems at appropriate locations.
• Performs as Administrative Assistant to Providers and Practice Manager as needed.
• Performs duties of Medical Receptionist as needed. Assists office staff with phone calls, admissions and transfers.
• Coordinates and follows through with special projects as needed.
• Performs all other duties as assigned.

ORGANIZATIONAL EXPECTATIONS :

MEASURED BY :

Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.

ESSENTIAL QUALIFICATIONS :

EDUCATION : High school diploma or equivalent training. Demonstrated proficiency performing all Medical Reception core functions (see Minimum Experience below).

CREDENTIALS / LICENSURE :

MINIMUM EXPERIENCE : 1 year experience as a Surgery Scheduler or equivalent training, or demonstrated proficiency performing all Medical Reception core functions (check in, check out and phones) or equivalent combination of experience, education and training.

POSITION REQUIREMENTS (ABILITIES & SKILLS) :

MINIMUM PHYSICAL EXPECTATIONS :

MINIMUM ENVIRONMENTAL EXPECTATIONS :

This job operates in a medical facility and requires regular walking to various locations around the hospital / clinic. Employees will be working where there is patient care equipment. Hazardous materials, including bloodborne pathogens and bodily fluids are also present. Exposure to sharps, x-rays, patients' conditions and some unpleasant sights, smells and contagious diseases is possible. This position requires significant interaction with people (many of whom are scared, hurt and / or ill) which can be stressful and result in competing priorities.

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