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Program Manager
Program ManagerRestore Hyper Wellness • Austin, TX, US
Program Manager

Program Manager

Restore Hyper Wellness • Austin, TX, US
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Restore Hyper Wellness Program Manager

The Restore Hyper Wellness Program Manager blends a consulting mindset with strong project management discipline. You'll lead cross-functional SaaS and process improvement initiatives that impact every area of our business, ensuring projects deliver measurable business value.

As a key member of the Project Management Office (PMO), you will contribute to the centralized function responsible for driving project excellence, governance, visibility, and alignment across Restore. The PMO ensures consistent practices, scalable processes, and clear communication from strategy through execution and this role plays a vital part in upholding those standards.

You'll oversee the SaaS Services programs, ensuring timely delivery, cross-functional coordination, and strong communication with both internal and external stakeholders. You'll partner closely with executives, product, technology, and operations teams to bring clarity, alignment, and confidence to high-visibility programs.

Restore Hyper Wellness is the award-winning creator of Hyper Wellnessa revolutionary new category in health. With over 200 studios across 40 states, we deliver innovative, science-backed therapies that empower our clients to look and feel their best. By joining Restore, you're part of a movement dedicated to expanding the limits of personal potential and performance to help people do more of what they love.

The ideal candidate is a strategic thought partner and systems integration consultant who brings consulting acumen and disciplined project management to complex, cross-functional SaaS initiatives. They are natural overcommunicators who command rooms without ego, building trust through consistent follow-through and unwavering integrity. With 5-7+ years managing enterprise programs, they translate business strategy into executable plans, anticipate risks, and leverage AI tools to enhance delivery. They're humble, adaptive, and biased toward actionnever needing reminders because they proactively own outcomes from strategy through adoption. This person thrives in ambiguity, influences without authority, and honors every commitment. They see systems, not silos, and connect daily execution to strategic impact. Above all, they always deliverwhen they commit to something, the organization knows it will happen, and happen well.

Job Title : Program Manager

Location : Austin, TX (Hybrid : In-office 3x weekly) Department : Project Management Office Reports to : Vice President of Project Management Salary Range : $95-$115k annually

Key Responsibilities :

Project Planning and Management :

  • Document project scope, goals, and deliverables in collaboration with the operations team and stakeholders.
  • Develop detailed project plans, timelines, and resource allocation.
  • Monitor and report on project progress, adjusting plans as necessary to meet objectives.
  • Define KPIs and track performance metrics to evaluate project success.
  • Drive the successful delivery of SaaS implementation and strategic business initiatives from kickoff through adoption.
  • Translate business goals into actionable project plans with clear milestones, dependencies, and success metrics.
  • Anticipate and mitigate risks; pivot quickly when business priorities shift.
  • Champion the "why" behind each project, connecting execution to strategic outcomes.
  • Integrate AI tools across the project lifecycle, from intelligent documentation and predictive analytics to automated reporting and scenario modeling to enhance team efficiency and project outcomes.

Team Leadership :

  • Lead and motivate cross-functional project teams, ensuring effective collaboration and communication.
  • Assign tasks and responsibilities to team members based on skill sets and project needs.
  • Provide guidance, mentorship, and support to project team members.
  • Opportunity to grow and lead a team of Project Managers overseeing initiatives across multiple departments

    • Consultative Influence :

  • Work closely with teams to ensure project deliverables meet requirements.
  • Understand and manage dependencies and risks within projects.
  • Facilitate discussions and decision-making processes.
  • Use project management tools to map dependencies and proactively identify risks
  • Operate as a strategic thought partner, not just a task owner.
  • Use structured consulting frameworks (e.g., problem definition, hypothesis testing, root-cause analysis) to clarify direction.
  • Bring structure to ambiguity helping teams move from uncertainty to execution.

    • Stakeholder & Communication Management :

  • Build trusted relationships with executives and cross-functional partners
  • Lead meetings and workshops with composure and presence, simplifying complexity and facilitating decisions.
  • Serve as a primary point of contact for program updates, risks, and change impacts.
  • Maintain alignment across teams through crisp communication and transparent reporting.

    • Agile & Delivery Excellence

  • Blend Agile and traditional project methodologies based on the nature of each initiative.
  • Manage sprint planning, retrospectives, and backlog prioritization for SaaS programs.
  • Partner with technical teams to ensure realistic delivery estimates and iterative progress.
  • Identify and manage project risks, developing contingency plans as needed.
  • Proactively address potential project delays or issues to minimize impact.
  • Process Improvement :
  • Identify opportunities for process improvements and implement best practices in project management.
  • Continuously refine project management methodologies and tools to enhance project efficiency.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Mentor team members on project best practices, communication, and ownership.
  • Contribute to PMO playbooks, templates, and frameworks that scale our project discipline.
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    Program Manager • Austin, TX, US