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General Manager

General Manager

MadTreeCincinnati, OH, US
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General Manager Parks & Rec

Opened in February 2025, Parks & Rec represents MadTree's boldest venture yeta stunning 15,000 sq. ft. space that transforms a historic airplane hangar into an innovative gathering place in the heart of Summit Park. This location seamlessly integrates with Blue Ash's green space, creating an environment where community and sustainability naturally intersect. Featuring sprawling indoor-outdoor spaces, a massive living wall, and games and activities for all ages, we're crafting more than a destination for award-winning beers and delicious foodwe're creating a warm and welcoming space where purpose meets pleasure, and every visit contributes to planting a better community.

The Parks & Rec General Manager owns full P&L responsibility for MadTree's location within Summit Park, managing a high-volume operation and leading a team of 100+ employees across FOH, BOH, and Private Events. You'll drive financial performance while creating exceptional guest experiences that embody our purpose of connecting people to nature and each other. As both strategic leader and hands-on operator, this role requires translating company-wide initiatives into location-specific execution while building talent pipelines and fostering the collaborative culture that makes MadTree special. You'll leverage data-driven insights to optimize operations, manage vendor relationships, and ensure regulatory compliance. Whether analyzing P&L reports or working the floor, you'll consistently model our Connect, Grow, and Give a F

  • ck behaviors as the visible face of MadTree within Summit Park. Leading your team through the dynamic integration of regular restaurant operations, private events, and seasonal programming, while helping team members understand how their daily contributions support MadTree's vision of building a sustainable, purpose-driven company our kids will be proud of, while fulfilling our purpose to connect people to nature and to each other.

Key Competencies

  • Data-Driven Leadership
  • P&L Management
  • Operational Excellence
  • Develops Talent
  • Strategic Execution
  • Drives Engagement
  • Ensures Accountability
  • Servant Leadership
  • Manages Conflict

    • Essential Duties and Responsibilities

  • Leadership & Brand Management
  • Financial Performance & Operations Management
  • Guest Experience & Service Excellence
  • Team Development & Talent Management
  • Cross-Functional Operations & Communication
  • Technology & Facility Management
  • Marketing & Community Engagement
  • Compliance & Risk Management
  • Community Impact & Values

    • Qualification Requirements

  • 5+ years of professional hospitality management experience required
  • Experience opening new locations, leading cross-functional teams of 75+ people, and managing sale volumes of $7M+ annually strongly preferred.
  • ServSafe PIC / Manager certified.
  • Proficiency with restaurant management platforms including R365, Toast, Google Suite, etc required.

    • Important Skills and Abilities

  • Ability to work nights and weekends as needed; typically, 50-55 hours per week.
  • Positive attitude and strong desire to be helpful with a friendly, service-orientated mindset to be in the service of guests and staff at all times.
  • Effective and frequent communication with management and support staff, regardless of department, location, or shift.
  • Strong skills in time management and organization with the ability to prioritize tasks and work under pressure.
  • Comfort with working independently, multitasking, and maintaining efficiency and productivity.
  • Advanced knowledge of financial and general math concepts and proficiency with Excel / Google Sheets.
  • Proficiency with restaurant management platforms including R365, Toast, Google Suite, and ETC required.

    • Physical Requirements

  • Ability to frequently sit, stand, walk, stoop, kneel, crouch, crawl, climb, talk, hear, and smell.
  • Ability to occasionally lift and / or move up to 50 pounds and frequently reach with hands and arms to handle objects, tools, or controls.
  • Vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

    • Work Environment

  • The work environment is usually that of a bar, restaurant, and brewery.
  • The employee occasionally works with hazardous materials.
  • The employee occasionally works on wet floors and with wet equipment.
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