Scaled Account Manager

A company is looking for a Scaled Account Manager to manage mid-market customer accounts and facilitate renewals and growth opportunities.

Key Responsibilities

Manage a high-volume book of accounts across the lower mid-market segment

Proactively contact renewing customers to ensure a positive renewal experience

Conduct discovery conversations to identify expansion potential and collaborate with relevant teams

Required Qualifications

1-3 years of experience in account management, renewals, or sales development at a SaaS company

Proven ability to manage a large volume of accounts with strong organizational skills

Experience in conducting discovery conversations to identify customer needs

Track record of meeting or exceeding renewal or sales targets

Comfortable managing renewals and negotiating simple contract terms