DEPARTMENT OF ECONOMIC SECURITY _Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision : A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
REENTRY EMPLOYMENT COUNSELOR
Job Location : Division of Employment and Rehabilitation Services (DERS), Workforce Solutions Administration (WSA), 316 West Fort Lowell Road, Tucson, Arizona 85705
Salary : $24.2550 / hourly ($50,450.40 annually), Grade : 18
Job Summary : The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.
DES is seeking an experienced and highly motivated individual to join our team as a Reentry Employment Counselor, with the Workforce Solutions Administration (WSA). This position is responsible for providing a wide range of employment-related services to engage, advise, prepare, and match job seekers with Arizona businesses and enable job seekers to get a job, maintain or strengthen current employment, or build a sustainable career.
Must be willing and able to work in correctional facilities, parole / probation offices, community agencies, residential centers; and work outside of traditional 8-5 work hours.
Job Duties
- Assess skills, abilities, work history, employment barriers and career interests, retention follow up; develop employment plans; determine eligibility for services; providing information on Labor Market, In-Demand industries, and occupations; and identify and coordinate with formal and informal resources to remove barriers, develop skills, and achieve certifications.
- Use databases to register & refer job seekers; complete and maintain accurate records and reports for performance and reporting requirements in accordance with quality and quantity standards mandated by various laws, rules and federal regulations.
- Provide customer service, program information to job seekers, colleagues, and the business community; maintain positive working relationships with local partners, community organizations and other agency personnel; and resolution of customer issues and complaints.
- Attend required meetings and trainings.
Knowledge, Skills & Abilities (KSAs)
Knowledge of Labor Market Information and In-demand Industries and Occupations.Knowledge of interviewing techniques, assessment tools and strategies and transferable skills.Knowledge of social, cultural, and economic conditions that impact the populations and area(s) served.Skill in customer service, teamwork, collaboration, and interpersonal communication, including de-escalation and conflict resolution.Skill in written and verbal communication, including public speaking, presentation, and interviewing.Skill in adapting to changing circumstances, staff and client's needs, and work with interruptions.Proficiency Microsoft Office, Google, data base systems, and computers, and technology-based platforms that interface directly with applicants and job seekers.Ability to learn & apply applicable federal and state laws, regulations, and procedures.Ability to strictly adhere to Correctional department policies and procedures.Selective Preference(s)
High school diploma or equivalent.Two (2) years of experience in public contact or customer service work experience, employment counseling, or recruiting.Experience in a correctional facility.Pre-Employment Requirements
Must complete all corrections designated training within 1 month of hire and remain current with all corrections required training.Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry and the Adult Protective Services Registry.Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process.Benefits
Affordable medical, dental, life, and short-term disability insurance plansParticipation in the Arizona State Retirement System (ASRS) and long-term disability plans10 paid holidays per yearVacation time accrued at 4.00 hours bi-weekly for the first 3 yearsPaid Parental LeaveSick time accrued at 3.70 hours bi-weeklyThe State of Arizona is an Equal Opportunity / Reasonable Accommodation Employer.
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