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Senior Program Specialist - UT Works
Senior Program Specialist - UT WorksUT Health Austin • Austin, TX, US
Senior Program Specialist - UT Works

Senior Program Specialist - UT Works

UT Health Austin • Austin, TX, US
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Senior Program Specialist - UT Works

Utilities and Energy Management (UEM) provides reliable and cost-effective electricity, chilled water, steam, deionized water, compressed air, emergency power, and elevator services for The University of Texas at Austin. We have more than 170 employees in five divisions : Utilities Operations; Utilities Distribution; Power Systems, Controls, and Operating Technology; Finance and Administrative Services; and Engineering and Technical Services.

We are seeking candidates who share the following core values :

Safety : Commitment to the well-being of our fellow employees, ourselves, and the campus community.

Respect : Treating everyone with fairness and dignity.

Integrity : Transparency, honesty, trust and ethics in our work and our relationships.

Reliability : Delivery of consistent, dependable, and uninterrupted services.

Teamwork : Working together through cooperation, contribution, and the sharing of our knowledge.

Excellence : Setting the highest standards through innovation, collaboration, forward-thinking, and stewardship.

As a member of our team, you will be part of a globally recognized district energy system that serves a top-tier research university. We strive to provide a positive workplace culture that welcomes ideas, talent and perspectives and we look forward to hearing from you!

Purpose

The Senior Program Specialist plays a key role in the management of UT Works, an Integrated Work Management System (IWMS) / Computerized Maintenance Management System (CMMS), to support the efficient and effective operation of UEM's asset and preventative maintenance management processes. This role involves working closely with UEM stakeholders to ensure the smooth operation and ongoing improvement of UT Works. The Senior Program Specialist will assist with reporting, data analysis, project initiation, training, recommending improvements, and assisting users with troubleshooting. The Senior Program Specialist will also assist with other UEM technical programs and initiatives as needed.

Job Description

  • UT Works Program Support : Oversee and support the day-to-day usage of UT Works, ensuring functionality aligns with organizational goals and requirements. Collaborate with UEM divisions to optimize workflows, implement best practices for UT Works, and monitor system performance through data analytics.
  • Reporting : Develop and maintain reports as needed to enhance work efforts for all UEM divisions. Reports may include but are not limited to asset historical information, project information, and cost analysis. Review and validate report data for accuracy. Ensure transparency and accountability by tracking and reporting work order metrics. Collaborate with UEM stakeholders on report development and revisions.
  • UT Works Asset and PM Management : Support the UEM divisions with asset data management, asset tags, preventive maintenance development, and other asset / PM documentation. Develop and maintain UEM-specific asset management preventative maintenance standards for UT Works.
  • UT Works Training : Provide training coordination and support (UT Learn, coordinating training room and with UT Works trainers). Collaborate with UEM units to ensure relevant training topics are taught and to ensure new hire training is provided when needed. Ensure engagement and consultation with UEM stakeholders to ensure the training program aligns with employee job functions.
  • UT Works O&M and CPPM Projects : Support project initiation in CPPM. Develop and maintain UEM-specific O&M and CPPM standards for UT Works. Collaborate with UEM stakeholders on project standards development and revisions.
  • UT Works Hardware : Manage UT Works devices such as iPads and asset tag printers, including software updates and general maintenance (e.g. ensure the asset tag printer is maintained for proper printing). Track asset tag inventory and order asset tags as needed.
  • Technical Program Support : Support existing and new technical programs in the development of new initiatives that support UEM's strategic priorities. Leverage technology and best practices to improve program efficiency, effectiveness, and stakeholder satisfaction. Coordinate meetings and provide note-taking and documentation support.
  • Perform other related functions as assigned. Attend staff meetings, safety training or meetings. Adheres to Utilities and University policies and procedures.

Required Qualifications

  • Bachelor's degree and 3 years of experience coordinating or administering a program, or 3 years experience providing support to technical programs.
  • Proficient in Microsoft Office.
  • Ability to work collaboratively in a team environment as well as initiate and follow through on independent work.
  • Excellent time management and prioritization skills as well as the capability to work in a fast paced environment.
  • Strong communication and facilitation skills with the ability to engage diverse audiences.
  • Proficient analytical skills.
  • Experience working with a variety of internal and external partners.
  • Working knowledge of project management principles.

    • Preferred Qualifications

  • Bachelor's degree in Business Administration, Education, Computer Science, or related field.
  • Three years of experience as a Project Specialist, Project Administrator, or Deputy Project Manager coordinating or administering a program.
  • Knowledge of IWMS / CMMS technology.
  • IWMS / CMMS training experience. Change management experience.
  • Professional certifications such as PMP or CSM.

    • Driving Required

    This job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident.

    Salary Range

    $62,000

    Working Conditions

  • Uniforms and / or personal protection equipment (furnished)
  • May work in all weather conditions
  • May work in extreme temperatures
  • May work around chemical fumes
  • May work around standard office conditions
  • May work around biohazards
  • May work around chemicals
  • May work around electrical and mechanical hazards

    • Environmental Demands :

  • May work around standard office conditions
  • Personal Protection Equipment usage is mandatory in all operating spaces that include hearing and eye protection, gloves, suitable attire and breathing devices may be required under certain conditions.
  • Exposure to heat, chemicals, heated surfaces and asbestos.
  • Exposure to electrical and explosive hazards.
  • Exposure to computer emissions.
  • Exposure to biohazards.
  • Exposure to extreme temperatures.

    • Physical Tasks :

  • Use of a keyboard and personal computer
  • Fine manual dexterity
  • May be required to perform elevated work.
  • Occasional work from ladders and / or scaffolds.
  • May be required to lift up to 50lbs.
  • Often required to twist, grasp, push, pull and bend.

    • Additional Working Conditions :

  • May be required to work in confined spaces, manholes, tunnels, elevated work, extended shifts including nights, weekends, and holidays.
  • May be exposed to loud noise, high dust and allergen levels.
  • Drive University vehicles.
  • Maintain acceptable driver rating as established in Policy : UTS157 Section 2.5.4.

    • Work Shift

  • Work location : Onsite
  • 40 hours per week; Monday to Friday, with the specific schedule to be discussed with the supervisor.

    • Required Materials

  • Resume / CV
  • 3 work references with their contact information; at least one reference should be from a supervisor
  • Letter of interest

    • Important for applicants who are NOT current university employees or contingent workers : You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application

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