Director Customer Experience

A company is looking for a Director Customer Experience - Solution Area focused on AI Business Solutions.

Key Responsibilities

Engage with senior leaders across various departments to enhance customer experience

Deliver strategic insights and analysis based on customer product experiences

Drive operational excellence to resolve customer experience issues and prioritize business value

Required Qualifications

Bachelor's Degree in a relevant field and 10+ years of experience in related roles, or equivalent experience

Experience engaging with senior leaders and presenting project decisions

Proven ability to apply critical thinking and strategic insights based on data

Demonstrated technical capabilities in Microsoft AI Business Solutions portfolios

Experience in consulting, change management, project management, or customer engagement