Salesforce Architect

Salesforce Architect

• This is a US remote position. You must already reside in the United States to be considered!

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

In this position...

Are you a creative thinker that loves to be on the cutting edge, solving problems though technology and design? Do you believe that digital technology has the power to make the world more connected and informed, as well as offer new answers to the FordPro Customer Problems? If so, Ford Pro is the place for you! Help bring the power of digital technology to our clients and transform how they engage with their users. A career within our growing digital practice will offer you unique exposure to consulting capabilities, industry expertise and trusted methodologies, as well as cutting-edge creative prowess.

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.

Work you’ll do

Design and Deliver Salesforce solutions on Sales Cloud, Marketing Cloud, Service Cloud, Experience Cloud, and MuleSoft platform

Play technical SME role on projects to design Salesforce Solution design, provide technical walk-through to Salesforce developers and client features owners

Provide technical leadership on projects by providing necessary guidance to junior team members to follow Salesforce best practices

Key resource for Salesforce technical delivery - Build, System Testing handover / co-ordination, Tech. documentation and deployment activities

Play lead in reviewing features / user-stories, convert functional requirements to technical requirements, estimate user stories, plan team capacity and work closely with Product Managers

Ability to analyze / identify gaps in functional / business requirements, discuss with functional and business product owners on required changes that aligns with Salesforce product stack and architecture

Design integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On.

Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT

Manage risks and issues as well as cross dependencies with other teams. Communicate effectively with internal teams and client to address technical design and functional gaps.

Ability to effectively debug and resolve technical issues and / or defects which may be reported as a result of faults in the production system.

Assist in writing technical approach and design documentation as required.

Works closely with the Product Managers to include continuous technical improvement in the Product Line roadmap

Collaborates with other Architects to reduce complexity across the portfolio, enhance interoperability between services, and make key design decisions across the portfolio.

Innovate and operate with an iterative, agile and user-centric perspective

You'll have...

Skills required :

7+ years of overall experience in Salesforce implementation in Sales Cloud and Service.

Lead solution design, architecture, and delivery for enterprise-level projects

Experience with Technical Architect functions in Conceptual Data model, Logic Data model, High level Design & Low-Level Design.

Experience with Salesforce solution design, development, and integration in the (Sales & Service)

Interact directly with client stakeholders and business end users to analyze their business

Proven ability to effectively prioritize workload and meet deadlines

Reusable framework and Factory Method, Strong working knowledge of Salesforce relevant technologies : Apex, Lightning / LWC

Excellent spoken and written communication skills with ability to present ideas in a clear manner to non-Salesforce teams

Minimum of one Salesforce Certification

Even better, you may have...

Preferred :

Experience of building in Agile Development Methodology

Sales Cloud and Marketing Cloud experience

Additional Salesforce Certifications Preferred - Application Architect and System Architect

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like : will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including :

For more information on salary and benefits, click here :

This position is a range of salary grades 7-8.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid #LI-MD2

Requisition ID : 49158