Product Development Manager : ExtendPay and Wallets

U.S. BancorpNew York, NY, US

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Product Manager

Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. As a Product Manager, you will :

Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter, and roadmap.
Defines product outcomes and Objectives and Key Results (OKRs) to prioritize Features / Epics and breaks down work into actionable steps to facilitate product discovery, design, development, and delivery.
Manages the end-to-end product lifecycle and drives the product roadmap leveraging OKRs (Objectives and Key Results).
Creates the product in conjunction with agile, experience design, technology, and risk partners to achieve business and customer outcomes.
In the case of technical products, understands and cares for the technical features, debt reduction and modernization of the technical product with expertise in the technology required of the product.

Basic Qualifications :

Product Management experience

Preferred Skills / Experience :

Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.

Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value.

Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point.

Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products.

Knowledge of Agile ways of working, knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.

Preferred skills : product PnL, product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, agile ways of working, go to market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity.

About the team / product(s) : The ExtendPay and Wallets team drives our credit card based installment lending / Buy Now Pay Later (BNPL) strategy and also integrations with Digital Wallets. This is a fast growing area at US Bank where we are at the forefront of industry innovation and growth. The successful candidate has a broad range of product skills including product strategy and product management skills. Prior BNPL experience preferred.

The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

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Product Development Manager • New York, NY, US