Talent.com
Citizens Multi Assistant Branch Manager

Citizens Multi Assistant Branch Manager

CitizensBurlington, VT, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Description

At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As an Assistant Branch Manager (ABM) , you will support your team and contribute individually to exceed customer expectations, nurturing relationships that drive long-term success.

In this role, you’ll report to, and collaborate with, your Branch Manager (BM) to oversee and support daily branch activities of multiple branch locations, ensuring operational excellence, and enhancing the customer and colleague experience. Acting as an individual contributor and a coach, you’ll inspire your team to achieve individual and collective sales goals by delivering solutions that align with customer needs and drive business results. Through leadership and strong partnerships, you’ll cultivate a culture of excellence that powers the branch’s growth and success.

Thriving in a digital-first environment, you’ll showcase the convenience and accessibility of our mobile and online banking platforms, helping customers seamlessly navigate their financial journeys. You’ll supervise branch operations in the BM’s absence, and implement consistent business processes to deliver exceptional customer experiences.

A successful ABM is a dynamic communicator who translates business priorities into actionable goals, and empowers colleagues to embrace and execute strategies with confidence. With a strong focus on financial acumen, you’ll guide sound decision-making by understanding the branch’s outcomes and leveraging key business drivers to achieve success.

As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones.

Qualifications, Education, Certifications and / or Other Professional Credentials

  • Required Qualifications

High School diploma or equivalent required

  • 2 or more years of sales experience in Retail or Branch Banking environment
  • Proven ability to coach and develop others to drive sales results and operational excellence in a high-volume branch environment
  • Successful record of driving an exceptional customer experience validated through customer satisfaction surveys
  • Strong financial, risk and business acumen including experience interpreting reports to drive productivity
  • Strong organizational skills including the ability to manage multiple responsibilities to prioritize and delegate while delivering results
  • Strong interpersonal skills including ability to build customer-base by approaching and establishing dialogue with customers
  • Maintain an active role through partnerships with community and civic organizations
  • Ability to travel, as needed, to required trainings and / or other branch locations
  • Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to, successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS
  • Preferred Qualifications
  • Associate’s or Bachelor’s degree preferred

    Hours & Work Schedule

  • Hours per Week : 40
  • Work Schedule : Varies with branch needs and may include weekends and evenings
  • Pay Transparency

    The salary range for this position is $26.00 - $31.36 per hour plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

    We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity / paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https : / / jobs.citizensbank.com / benefits .

    Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

    Equal Employment Opportunity

    Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status / parenthood, medical condition, military or veteran status, national origin, pregnancy / childbirth / lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and / or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

    Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

    Background Check

    Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

    serp_jobs.job_alerts.create_a_job

    Assistant Branch Manager • Burlington, VT, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    SAP Financial Consultant

    SAP Financial Consultant

    VirtualVocationsBurlington, Vermont, United States
    serp_jobs.job_card.full_time
    A company is looking for an SAP Financial Consultant to design, implement, and support SAP financial solutions.Key Responsibilities Lead and support SAP FI / CO module implementations, including re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Financial Clearance Representative

    Financial Clearance Representative

    VirtualVocationsBurlington, Vermont, United States
    serp_jobs.job_card.full_time
    A company is looking for a Financial Clearance Representative (AR) to manage pre-service insurance reviews for healthcare clients. Key Responsibilities Manage inquiries and concerns related to ins...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Tax Supervisor

    Tax Supervisor

    JobotEssex Junction, VT, US
    serp_jobs.job_card.full_time
    Established CPA Firm | Great Work Life Balance | Close-Knit Team.This Jobot Job is hosted by : Christina Chariott.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Relationship Banker

    Relationship Banker

    NBT BankSouth Burlington, VT, US
    serp_jobs.job_card.full_time +1
    Job Posting : Relationship Banker.The role of the Relationship Banker is to deliver high quality customer service and responsiveness while providing quality, consultative customer service to ensure ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Florida Licensed Tax Advisor

    Florida Licensed Tax Advisor

    VirtualVocationsBurlington, Vermont, United States
    serp_jobs.job_card.full_time
    A company is looking for a Tax Advisor (EA, CPA Preferred).Key Responsibilities Foster client engagement by building lasting connections and providing expert guidance Apply accounting expertise ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Citizens Teller

    Citizens Teller

    CitizensEssex Junction, VT, US
    serp_jobs.job_card.full_time
    Starting Salary : $19 / hour and up.YOU make a real difference for our customers and the branch team.You’ll greet our customers in our lobbies. You’re comfortable enough with technology to demonstrat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Property Underwriter

    Property Underwriter

    VirtualVocationsBurlington, Vermont, United States
    serp_jobs.job_card.full_time
    A company is looking for an Underwriter II to join their E&S Property team.Key Responsibilities Develop and maintain an E&S Property portfolio by executing the department's business plan Analyze...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Accounting Supervisor

    Accounting Supervisor

    VirtualVocationsBurlington, Vermont, United States
    serp_jobs.job_card.full_time
    A company is looking for an Accounting Supervisor.Key Responsibilities Lead the monthly financial close process, including journal entry review and account reconciliations Prepare financial info...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Citizens Banker

    Citizens Banker

    CitizensBurlington, VT, US
    serp_jobs.job_card.full_time
    They devote their time getting to know their customers and building lasting relationships by providing trusted advice.Are you outgoing? Do you get satisfaction out of helping others and offering so...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Finance Executive

    Finance Executive

    VirtualVocationsBurlington, Vermont, United States
    serp_jobs.job_card.full_time
    A company is looking for a Head of Finance.Key Responsibilities : Develop and lead the overall financial strategy, including annual planning and capital allocation Act as a strategic partner to t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    South Carolina Licensed Loan Officer

    South Carolina Licensed Loan Officer

    VirtualVocationsBurlington, Vermont, United States
    serp_jobs.job_card.full_time
    A company is looking for a Reverse Mortgage Inside Sales Loan Officer.Key Responsibilities Analyze customers' financial situations to provide tailored financial solutions Build rapport with pote...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Senior Mortgage Underwriter

    Senior Mortgage Underwriter

    VirtualVocationsBurlington, Vermont, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Mortgage Loan Underwriter.Key Responsibilities Evaluate loan applications and verify applicant information for eligibility Ensure compliance with mortgage produ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Brokerage Manager

    Brokerage Manager

    VirtualVocationsBurlington, Vermont, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager US Brokerage - S2.Key Responsibilities Plan, organize, and control operations to ensure high service levels and manage direct expenses Lead and develop a team ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Financial Consultant

    Financial Consultant

    Community Financial System, Inc.Burlington, VT, US
    serp_jobs.job_card.full_time
    At Community Financial System, Inc.CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Bank Controller

    Bank Controller

    VirtualVocationsBurlington, Vermont, United States
    serp_jobs.job_card.full_time
    A company is looking for a Controller to serve as a strategic financial leader in a banking environment.Key Responsibilities Provide insights on financial reporting, capital management, and regul...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Finance Lead

    Finance Lead

    VirtualVocationsBurlington, Vermont, United States
    serp_jobs.job_card.part_time
    A company is looking for a Finance (FP&A) Lead - Part-time or Consultant.Key Responsibilities Lead financial planning, forecasting, and budgeting processes Partner with leadership to provide fin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Texas Licensed Tax Advisor

    Texas Licensed Tax Advisor

    VirtualVocationsBurlington, Vermont, United States
    serp_jobs.job_card.full_time
    A company is looking for a Tax Advisor (EA, CPA Preferred).Key Responsibilities Build lasting connections with small business owners, providing expert financial guidance Apply accounting experti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Colorado Licensed Senior Accountant

    Colorado Licensed Senior Accountant

    VirtualVocationsBurlington, Vermont, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Corporate Accountant.Key Responsibilities : Prepare and review journal entries, balance sheet reconciliations, and variance analysis for month and quarter end clo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day