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Security Officer - Retail Mall Patrol

Security Officer - Retail Mall Patrol

Allied UniversalJoliet, IL, US
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Security Officer - Retail Mall Patrol

As a Security Officer - Retail Mall Patrol in Joliet, IL, you will serve and safeguard clients in a range of industries such as Retail / Malls, and more.

As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol retail locations, helping to deter security-related incidents while maintaining a visible presence. Your role involves conducting routine patrols, interacting with visitors and staff, and providing outstanding customer service. You will be part of a team that values agility, reliability, and innovation, working together to create a welcoming and secure environment. If you are passionate about making a positive impact and thrive in a people-first culture, this is the opportunity for you.

Position Type : Full Time

Pay Rate : $18.00 / Hour

Job Schedule : Day Time

Mon 02 : 00 PM - 10 : 00 PM

Tue 02 : 00 PM - 10 : 00 PM

Sat 02 : 00 PM - 10 : 00 PM

Sun 02 : 00 PM - 10 : 00 PM

What You'll Do :

  • Use our proprietary scheduling platform to claim open shifts at client sites
  • Support operations across a range of environments including commercial real estate, healthcare, and education
  • Receive site-specific training and guidance from experienced teams
  • Deliver consistent, professional security presence and customer service
  • Be ready to fill in at short notice when urgent needs arise

Responsibilities :

  • Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies, as well as responding to emergency situations when appropriate.
  • Respond to incidents and critical situations in a calm, problem-solving manner, maintaining professionalism at all times.
  • Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unwanted activity and identify potential issues.
  • Observe and report any suspicious activity or security-related concerns to the appropriate personnel.
  • Assist with access control by monitoring entrances and exits, verifying credentials as required, and helping to maintain an orderly environment within the location.
  • Support Allied Universal and client staff during emergency situations by following established protocols and assisting as directed.

    • What We're Looking For :

  • Availability across various days and shifts
  • Reliability and ability to adapt to different post assignments
  • A desire to gain broad experience and grow within the company
  • Interest in transitioning into full-time roles when available

    • Minimum Requirements :

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

    • Why Join Us :

  • Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.
  • Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.
  • Smart Tools : Access exclusive technology for real-time shift visibility and claiming.
  • Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package.
  • Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

    • Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : www.aus.com.

    If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department. To find an office near you, please visit : www.aus.com / offices.

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    Security Officer • Joliet, IL, US

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