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General Manager - Washington, DC
General Manager - Washington, DCTatte Bakery & Cafe • Washington, DC, United States
General Manager - Washington, DC

General Manager - Washington, DC

Tatte Bakery & Cafe • Washington, DC, United States
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Description

When you step inside of a Tatte Bakery & Café you instantly feel great, comfortable and inspired. It’s a space where you can be yourself. You will be surrounded by the best of everything : authentic, caring and unique Tatte family members, delicious pastries, savory dishes, fresh ingredients and amazing coffee. Every day we strive to provide our guests with an exceptional experience at every opportunity. If you love and care about people and coffee, we want you!

Summary Of Responsibilities

  • Demonstrates complete ownership of the business including total responsibility for the four walls and P&L ownership
  • Models authentic, warm guest experience and is responsible for instilling great service in team
  • Ensures the café is optimally staffed with individuals that embody Tatte’s values
  • Demonstrates keen people performance management skills with the ability to identify talent and develop managers and hourly team members
  • Displays skill in leading and navigating hard conversations
  • Continuously upholds Tatte brand and visual standards
  • Leads team members through effective and efficient operational execution
  • Ensures Food Safety in the café
  • Leads all café-level change management activities to ensure effective and accurate communication of new product, service and operational information that is able to be acted upon by the team
  • Ensures food, labor and controllable costs stay consistently within guardrails set by the company
  • Oversees all café administrative requirements
  • Other duties as assigned

Working Conditions / Essential Functions

  • Ability to work a flexible schedule based on business needs (including days, evenings, weekends, holidays, and as emergencies arise)
  • Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, and read
  • Able to grasp, reach overhead, push, lift and carry up to 50 pounds
  • Position Requirements

  • Minimum 2 years’ experience working as a General Manager, preferably in a high-volume, full service and / or polished fast casual restaurant
  • Ability to work well under pressure in a fast paced, ever changing work environment
  • Excellent verbal and written communication skills
  • Highly organized with strong attention to detail
  • High integrity and professionalism
  • High School education or equivalent
  • Preferred Skills

  • Hospitality Education : B.S. in Hospitality Management and / or A.S. Hotel and Restaurant Management
  • Proficient in Microsoft Office including Word, Excel, Outlook
  • Previous experience working with UltiPro, Toast - POS System, CrunchTime / TeamworX
  • ServSafe, Allergen and ChokeSaver Certifications
  • Our Benefits And Perks

  • Competitive pay (typically GM pay ranges from $75k-$105k+, depending on experience)
  • Quarterly bonus program
  • Parking benefit when in position
  • Paid vacation and sick time
  • 401(k) (with a vesting match)
  • Free EAP employee assistance programs
  • Flexible schedule with no late nights
  • Health, dental and visual insurance
  • Free meals and drinks
  • Exciting potential for growth
  • Please note that we hire managers for the greater DC market, and while we strive to place them in cafes that are convenient to them, we do not guarantee placement at specific cafes.

    Please note that Tatte is an E-Verify employer.

    #frontofhouse #generalmanager #restaurantmanager #cafemanager #assistantgeneralmanager #foodie #scratchkitchen #hospitality #hospitality leadership #guest service #leadership #hospitalityindustry #guestexperience

    #J-18808-Ljbffr

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