Alameda Family Supportive Services Navigator (Spanish Required)

Hiring range of $56,378 ? $68,228 DOE and licensure ( Full salary range up to $68,228 for long-tenured staff currently in position or other exceptional circumstances.) Additional $1.50 / hour for bilingual services.

Summary / objective :

The Alameda Family Supportive Services Navigator (Navigator) provides case management, resource navigation, and coaching services for families (in both English and Spanish) residing in Warren Village at Alameda?s supportive housing community. This position requires strength-based assessment and planning with families, utilization of community resources, and interventions with individuals that result in personal growth and self-sustainability. Services include conducting relationship / rapport building, goal planning, resource and referral, crisis intervention, safety planning, and problem solving. Additionally, the Navigator will specialize in housing stabilization support for Warren Village at Alameda families and provides support for the success of the Warren Village at Alameda Family Supportive Services program overall, including timely, accurate record keeping, data entry, and front desk coverage.

At Warren Village, we uphold organizational values of accountability, collaboration, empowerment, excellence, inclusion, and integrity. We agree to engage our work together with honesty and transparency, clear decision-making, continuous learning and improvement, a commitment to repair, community building, and collective growth and well-being. We recognize that our backgrounds are broad, and our talents are many, from different lived experiences. We value and leverage these differences to support and engage our communities.

Essential Functions and Responsibilities :

Direct Services

• Conduct outreach, assessments, and individualized support to potential residents, including assisting in obtaining and preparing the required documentation to ensure alignment with housing voucher eligibility.
• Provide case management, Mobility Mentoring® coaching, and resource referral to residents as needed, assisting residents through problem-solving, direct support, intervention, de-escalation, and mediation, as necessary.
• Utilize trauma-sensitive coaching, a 2-generation orientation, and motivational interviewing and support in collaborating with residents.
• Link residents with existing community resources and systems that provide them with support, services, and opportunities to assist them moving towards economic and personal self-sufficiency, exhibiting resourcefulness, and ensuring proper referrals are made in collaboration with internal and external resources.
• Facilitate connections for residents to additional onsite programming.
• Maintain a keen sense of emotional intelligence, reliability, and flexibility to navigate complex issues at any given time without judgement. Assists residents through problem solving, direct support, and intervention, as necessary.
• Assess crisis situations and apply de-escalation techniques, as necessary.
• Provide coverage of front-desk responsibilities as necessary, ensuring seamless operations.

Family Supportive Services Program Support, Collaboration, and Evaluation

Other duties as assigned.

Competencies :

Minimum / Required Qualifications :

Preferred education, eligibility requirements (Certifications, Licenses, etc.), and / or experience :

Work Environment : The working environment is typically that of an office using a personal computer, adding machine, and other equipment.

Physical Demands : While performing the responsibilities of the position, must constantly be able to remain in a stationary position 50% of the time; occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer. Frequently communicates information and ideas so others will understand; must be able to exchange accurate information in these situations. Must have the ability to observe details at close range.

Salary & Benefits : Hiring range of $56,378 ? $68,228 DOE and licensure ( Full salary range up to $68,228 for long-tenured staff currently in position or other exceptional circumstances.) Additional $1.50 / hour for bilingual services.

Attractive benefits package, including generous paid time off (sick / vacation days) and 12 holidays. One-week closure in both winter and summer (paid outside of PTO). Matching employer 403(b) plan. Comprehensive and affordable medical, dental and vision plans for employee and dependents . Virtual telemedicine program . Voluntary supplemental Short-Term Disability and other similar benefits . Plus, company paid life and long-term disability insurance and an Employee Assistance Program . FSA and HSA accounts . Professional development and tuition reimbursement opportunities . Discounted Early Learning Childcare services available. ?

To Apply : Interested candidates apply at https : / / warrenvillage.org / about-us / #careers .?This position will be posted until the latter of November 29, 2025, or until a qualified candidate is hired.??

Only applicants selected for an interview will be contacted.

We do not accept unsolicited resumes from recruiting agencies.  Warren Village is proud to be an Equal Opportunity Employer.  We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender or other diverse identity, age, disability, marital status, or another protected category.  If you have a disability or special need that requires accommodation, please contact us at  careers@warrenvillage.org .

Please see job description

PI278583008

Please see job description