Newport Aquarium Event Services Manager

Newport Aquarium Event Services Manager

Job Category : Entertainment & Events

Requisition Number : NEWPO006252

Location : Newport, KY 41071, USA

Pay Range : $41,000 USD to $46,000 USD

Job Details

Major Duties and Responsibilities :

• Plan event logistics with client including floorplan, set-up, vendor logistics, audio visual needs and event timeline.
• Act as the on-site contact and coordinator during events.
• Maintain schedule and fulfill training requirements for Event Assistants.
• Oversee Aquarium staff during events. Provide direction and coaching as necessary.
• Communicate and maintain relationships with internal departments, caterers and other vendors.
• Up sell in-house enhancements including linens, lighting, animal encounters.
• Submit weekly / monthly reports to the General Manager on event revenues.
• Work a variety of wedding shows both off-site and at Newport Aquarium with Event Sales Manager.
• Maintain internal event calendar and hold a weekly event meeting with Operations Team.
• Act as the owner of the event spaces (Riverside Room and Reef Room) and work with internal partners to ensure the spaces are maintained appropriately.
• Manage ballroom set-up and organization of storage areas, including event supply inventory.
• Perform Aquarium tours for groups and other interested guests when Sales Managers are not available.
• Must be willing to learn, operate, program, and troubleshoot Audio / Visual equipment and interactive equipment.
• Handle comments, complaints, and suggestions regarding policy and procedure from guests and team members.
• Support Sales Department with daily activities and additional projects as assigned by the General Sales Manager.
• Perform Herschend Enterprise's Core Values and Newport Aquarium Guest Service Accountabilities, Policies and Procedures, and Safety Protocols.

Qualifications :

Requirements :

What You'll Get :

You can expect to work on projects that have never been done before ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you startand through to the end. You can expect to work in an environment that is highly innovative and low in politics truthful and filled with smart people; all while providing the BEST GUEST EXPERIENCE IN THE NATION!

And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.

Newport Aquarium offers amazing perks for all hosts. Visit the aquarium whenever you want, share complimentary tickets with friends and family, enjoy discounts on food and beverage, merchandise from our gift shop, and candy from Sweet Dreams Candy Company.

Looking to pursue your education without debt? Grow U has hundreds of programs available from certifications to college prep to associates, bachelor's, and master's degrees. Most of these programs are fully funded. Learn more at : https : / / www.newportaquarium.com / Careers / Benefits / GrowU

Newport Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on creating memories worth repeating. Our Core Values greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving give us purpose and guidance.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.