Starting pay range : $56,485
JOB SUMMARY :
The Assistant Manager will be responsible for efficiently managing and delegating all front and back of the house aspects of service. The Assistant Manager provides a regular floor presence, assisting guests and providing constructive feedback to the staff, while ensuring the smooth running of their assigned shift. The Assistant Manager will also assist the F&B department with the monitoring of procedures, coordinating marketing efforts related to the operation and coordinating special events within the operation.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
A review of this description has excluded the marginal functions of this job which are incidental to the performance of fundamental job duties. All duties or requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
- Monitors performance to ensure adherence to all service, sanitation and productivity standards to ensure exceptional guest satisfaction
- Works with F&B Director on departmental financial requirements; monitor and control food, beverage and labor costs
- Ensures compliance with all proper cash controls and deposits for all restaurants and bars
- Maintains cleanliness and sanitation levels to a Health Department “A” rating
- Develops and implements policies and procedures to ensure the efficient operation of the restaurants and bars while maintaining the highest of standards and guest satisfaction
- Coaches staff, individually and collectively, on sales techniques and table-side manner style. Actively monitors, coaches and corrects staff during the execution of their nightly duties and customer interaction
- Responds to guest needs and complaints; responsible for maintaining guest satisfaction at all times
- Manages staffing, training and development of all restaurant and bar staff. Provides regular feedback to staff, and completes all required performance appraisals for direct reports
- Maintains appearance, upkeep and cleanliness of all food and beverage equipment and facilities
- Monitors employee dress code
- Ensures that all legal requirements are consistently adhered to including wage and hour and all federal, state, local and gaming laws pertaining to alcoholic beverages, food safety, sanitation and gaming regulations
- Oversees the operation of the Micros systems
- Assists in monitoring payroll and overtime for all direct reports. Continually assists in monitoring labor costs to ensure efficiency and accuracy
- Manages all daily aspects to all food & beverage operations, including ensuring the full stocking of the bar and food areas and in compliance with all Safe Serve protocols
- Provides instruction to servers and bartenders on Micros procedures and accounting operations. Communicate update needs for Micros menus and database as needed
- Maintains superior personal presentation and public relations with guests Assist in all duties as assigned by Manager
QUALIFICATION REQUIREMENTS :
Minimum of two (2) years management experience in a high volume restaurant, including the direct supervision of employees.Minimum of one (1) year management experience in a fine dining operationMinimum of two (2) years management experience in a high volume restaurant, including the direct supervision of employeesMinimum of one (1) year management experience in a fine dining operationPREFERRED QUALIFICATIONS :
Associate’s Degree in Culinary Arts, Hospitality Management or equivalentTIPs Certification or ability to acquire following hireServe Safe Certification or ability to acquire following hireAbility to calculate and manage food and labor costs within a set budgetREQUIRED SKILLS :
Strong management and organizational skills including understanding the financials of the businessExcellent management, organizational, interpersonal and relationship building skills, with a positive team oriented attitudeThe ability to manage in a diverse environment with focus on guest and customer serviceMust be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demandsExcellent logistical planning and delegating skillsMust display a high level of energy and self-motivationMust have a demonstrated history of improved guest experience with measurable resultsCERTIFICATES, LICENSES, AND REGISTRATIONS :
Must be able to obtain a valid State of Colorado Gaming LicenseMust be able to obtain Serve Safe CertificateMust complete TIPS class and obtain cardPHYSICAL DEMANDS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work a flexible schedule, including nights, weekends, holidays and eventsRegular work requires a great deal of standing, lifting, bending and stretchingMust be able to stand for 8+ hoursAbility to lift and carry up to 25 lbs.Must be able to lift up to 40 lbs., or more with assistanceWe are always looking for great talent. There is no fixed deadline to apply for this position.