Associate Software Support / QA Specialist

Overview

Join a company that's making a real impact by helping local governments and school districts operate more efficiently. If you're ready to take on the challenge and be part of something bigger, apply today!

The descriptions below reflect multiple Tyler Technologies roles and related responsibilities across various teams. The text includes responsibilities such as solving customer inquiries, administering software and platforms, and supporting product and engineering teams. Some entries describe hybrid / remote work expectations where noted. Where applicable, the content preserves the original language and scope.

Representative Roles (selected examples, not a full list)

• Support Services Representative — Salem, Oregon | Boise, Idaho | Santa Fe, New Mexico | Overland Park, Kansas. Responsible for interacting with and serving customers, resolving inquiries, assisting with web-based services, login issues, and questions about government programs. Includes a note about hybrid work schedules in some postings.
• Associate Application Engineer / Software Engineer — Supports Atlassian ecosystem (Jira, Confluence, Jira Service Management, Jira Product Discovery) and general software engineering duties (coding, testing, documentation).
• Software Engineering Manager — Seattle, WA; Plano, TX; Orono, ME; Yarmouth, ME. Directs software and quality assurance engineers to build scalable, secure systems delivering data-informed decisions and citizen transparency.
• Senior Technical Recruiter — Multiple locations. Responsible for recruiting strategies and candidate experience.
• NYC Sr. Program Manager — Remote; multiple U.S. locations. Supports mission-critical software applications and investigates, diagnoses, and solves complex technical problems.
• Product Manager / Analyst roles — Various postings focusing on product vision, roadmaps, AI / ML features, ERP / payments, and analytics across multiple divisions.
• Lead Compliance and Risk Coordinator — Indianapolis, IN; Overland Park, KS. Oversees payments systems, internal controls, regulatory compliance, and fraud prevention.
• Software Support / Product Support Specialist — Various locations. Provides customer support, issue resolution, knowledge transfer, and liaison with product teams.
• Data Engineer / Report Developer — Central Operations and ERP Interactive Reporting teams. Focus on ETL, data warehouses, dashboards, and tailored reports.
• HR / People Operations roles — HR Business Partner, HR Representative, Associate HR roles addressing onboarding, policy, and talent development.
• Technical and IT Operations roles — Deployment Engineer, Network Security Engineer, System Administrator, SRE, DBA, Middleware Engineer, IT SOX Compliance Manager.

Other recurring themes across postings include : cross-functional collaboration, customer-focused delivery, cloud and on-premise infrastructure, public sector software, and ongoing opportunities for professional growth. The descriptions emphasize both technical and business-focused responsibilities, with many roles requiring coordination with clients and internal teams.

Legal and Security notice

Don't be fooled by criminals making false employment offers. Tyler Technologies lists a standard fraud prevention notice with steps to verify offers and to contact info@tylertech.com for suspicious activity.

Get to Know Tyler

Tyler emphasizes innovation, collaboration, and a broad benefits program. Interested candidates are encouraged to join the Talent Network to stay connected with future openings.

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