Order Entry

Job Description

Job Description

Order Entry & Customer Service Specialist (Excel & Reporting Focus)

Location : Novato, CA (On-site during training; hybrid schedule available afterward — 3 days in office, 2 days remote)

Schedule : Full-time, Monday–Friday (40 hours per week)

Assignment : 3-month temporary position

About the Role

We are seeking a detail-oriented Order Entry & Customer Service Specialist to support the order processing and reporting functions of a fast-paced operations team. This individual will be responsible for managing purchase and sales orders, providing exceptional customer service, and producing accurate Excel-based reports to support internal and external partners.

The ideal candidate enjoys working with data, thrives in a multitasking environment, and is confident using Excel to analyze and present information clearly.

Key Responsibilities

• Accurately process and manage purchase orders and sales orders in a timely manner.
• Create and maintain customer reports using Excel.
• Perform data management tasks such as sorting, filtering, and applying conditional formatting.
• Respond to customer inquiries and internal requests via email and phone in a professional manner.
• Collaborate with cross-functional teams to ensure accuracy and timeliness of order fulfillment.
• Manage multiple priorities in a dynamic, fast-changing environment.
• Support general administrative and reporting tasks as needed.

Required Skills & Experience

Excel Proficiency :

Microsoft Office Suite :

Additional Skills :