Talent.com
Principal Workforce Management Analyst

Principal Workforce Management Analyst

VirtualVocationsHialeah, Florida, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Principal Workforce Management Analyst to optimize workforce operations in a remote setting.

Key Responsibilities

Develop and maintain forecasts for contact volumes and staffing requirements

Create and manage optimized schedules for contact center agents

Monitor real-time performance and make intraday staffing adjustments

Required Qualifications

Expertise in forecasting, scheduling, and real-time management principles

Advanced proficiency with WFM software, preferably Calabrio

5-7 years of experience in Workforce Management within a high-volume contact center

Experience with business intelligence tools like Tableau or Power BI

Bachelor's degree preferred, but not required

serp_jobs.job_alerts.create_a_job

Workforce Management Analyst • Hialeah, Florida, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Analyst, UHealth Management Reporting

Analyst, UHealth Management Reporting

University of MiamiMiami, FL, US
serp_jobs.job_card.full_time
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a facu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Treasury Management Analyst

Treasury Management Analyst

City National BankFort Lauderdale, FL, US
serp_jobs.job_card.full_time
The Treasury Management Analyst supports the Treasury Management Sales team throughout the sales cycle and provides treasury solutions to both prospects and existing clients.Facilitates in the prep...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Business Analyst / PM

Business Analyst / PM

RIT SolutionsBoca Raton, FL, US
serp_jobs.job_card.full_time
Location : Onsite : 5x's week in Boca Raton, Florida BA / PM PM but needs to have strong BA capabilities Do the charter Find the requirements Run the meetings Must be willing to put the BRD together ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Risk Management Analyst

Risk Management Analyst

LennarMiami, FL, US
serp_jobs.job_card.full_time
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality home...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Workforce Advisors

Workforce Advisors

Jobs for HumanityMiami, FL, US
serp_jobs.job_card.full_time
Jobs for Humanity is collaborating with Upwardly Global and with Deloitte to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.This is a temporar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Macro Analyst

Macro Analyst

Balyasny Asset Management, LPMiami, FL, US
serp_jobs.job_card.full_time
Macro Analyst (Miami, FL) : Assist a portfolio manager team in risk management, position valuation, and market monitoring by leveraging knowledge of financial markets and derivatives pricing techniq...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
SPECIAL RESOLUTION ANALYST - 55014476

SPECIAL RESOLUTION ANALYST - 55014476

Florida State JobsPompano Beach, FL, US
serp_jobs.job_card.full_time
Special Resolution Analyst - 55014476.Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.The mission...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Analyst, UHealth Finance Transformation Systems - Central

Analyst, UHealth Finance Transformation Systems - Central

University of MiamiMiami, FL, US
serp_jobs.job_card.full_time
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click.Workday to use the internal application process. To learn how to apply for a faculty or staff posit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
BSA Monitoring Analyst

BSA Monitoring Analyst

City National BankMiami, FL, US
serp_jobs.job_card.full_time
The BSA Monitoring Analyst is responsible for fulfilling the Anti-Money Laundering / Bank Secrecy Act requirements through identification and monitoring of suspicious activity, including but not limi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Analyst I

Analyst I

Abacus Service CorporationBoca Raton, FL, US
serp_jobs.job_card.full_time
Description : 2-3 years of finance and strong Excel experience.Possesses knowledge of proper configuration practices and standards for the company's technology platform. Experience with Salesforce re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Fleet Deployment Analyst

Fleet Deployment Analyst

Carnival CorpMiami, FL, US
serp_jobs.job_card.full_time
This is the job title and description.No extra metadata, links, buttons, or any other unnecessary information has been included. The content is focused and clean, ensuring a high signal to noise rat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Business Operations Analysis - Professional

Business Operations Analysis - Professional

FiservPompano Beach, FL, US
serp_jobs.job_card.full_time
Business Operations Analysis - Professional.Calling all innovators find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Workforce Analyst

Workforce Analyst

RandstadFort Lauderdale, FL, US
serp_jobs.job_card.full_time
Do you have experience as a Workforce Analyst? Performing updates to agent profiles, schedules, tracking attendance, agent red flags, leave of absence and attrition. We're looking for someone who ca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Risk Management Analyst

Risk Management Analyst

Insurance Recruiting SolutionsFort Lauderdale, FL, US
serp_jobs.job_card.full_time
RMIS Analyst – Risk Management Technology.Fort Lauderdale, FL 33311 (Hybrid).Are you a risk, insurance, or claims professional ready to make your mark in the tech world? Join a.Center of Exce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Order Management Analyst

Order Management Analyst

Healthcare Systems of AmericaCoral Gables, FL, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
WE ARE HEALTHCARE SYSTEMS OF AMERICA.Our mission is to elevate healthcare standards, improve patient outcomes, and create value for communities across the United States. Healthcare Systems of Americ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Remote Senior Financial Analyst - AI Trainer

Remote Senior Financial Analyst - AI Trainer

Data AnnotationCoral Springs, Florida
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Remote Financial Analyst - AI Trainer

Remote Financial Analyst - AI Trainer

Data AnnotationPembroke Pines, Florida
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
WORKFORCE MANAGEMENT ANALYST II

WORKFORCE MANAGEMENT ANALYST II

Seminole Hard RockFort Lauderdale, FL, US
serp_jobs.job_card.full_time
Workforce Management Scheduling Analyst.Under the direction of the Manager of Workforce Management, the Workforce Management Scheduling Analyst will be responsible for labor planning, analysis buil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Executive Manager Workforce Management

Executive Manager Workforce Management

SIXT USAFort Lauderdale, FL, US
serp_jobs.job_card.full_time
As an Executive Manager of Workforce Management (US), you will drive the business-side rollout of Workday Scheduling across our US branches. You will serve as the central point of contact for all sc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Analyst, Deployment Optimization

Analyst, Deployment Optimization

Carnival CorpMiami, FL, US
serp_jobs.job_card.full_time +1
Analyst, Deployment Optimization.The Analyst, Deployment Optimization plays a critical role in shaping fleet deployment strategies across more than 1,800 annual cruises. This position supports the o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days