Lead Retail Sales Associate (Electronics Repair)Asurion • Surprise, AZ, US
Lead Retail Sales Associate (Electronics Repair)
Asurion • Surprise, AZ, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionCompetitive hourly and incentive-based pay Generous medical, dental and vision benefits program 401(K) retirement savings plan with employer match Paid time off Early access to pay Tuition reimbursement Ongoing training to grow your skills We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. This role is responsible for overall store operations, creating a great customer experience within our retail stores, and developing and coaching our expert technicians. Back of house : Fix devices as needed (phones, tablets, and laptops) Diagnose tech issues and conduct tests for quality device repair Front of house : Provide excellent customer service Ensure team members use product knowledge and sales tactics that meet our 'Serve, Solve, and Sell' method with every customer interaction Provide tailored tech repair and subscription coverage solutions to customers based on needs and opportunity Supervise, train and coach tech experts Stand in as store manager when needed Maintain service-level agreements (SLAs) on turnaround time (TAT) for repairs Ensure all work orders (WOs) are addressed by end of day (EOD) Oversee all buybacks and return material authorizations (RMAs) Manage back of house (BOH) and ensure new processes and procedures are followed Order and manage inventory Ensure PPE supplies are ordered and utilized, and safety standards are met 1+ years of customer service / retail sales experience 6+ months of experience with product service support and technology repair 1+ years of retail supervisory experience or equivalent (preferred) High school diploma or GED (preferred) Inventory supervisory experience; inventory counts, live inventory management or equivalent Proficient in Microsoft Office with an emphasis on Excel Effective verbal and written communication skills Customer service skills Motivation to meet and exceed evolving key performance goals Technical, problem-solving, and organizational talents Ability to work flexible retail hours, including weekends and holidays Reliability and flexibility in difficult situations The ability to quickly adapt in an ever-changing environment
Lead Retail Sales Technician
Our Lead Retail Sales Technician role has big-time impact! If you enjoy helping people fix and get to know their tech and want to work in an environment where teamwork is valued, this role could be for you. At uBreakiFix by Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests. Apply today to join uBreakiFix team to Serve, Solve, and Sell with us.
Starting Pay - $20.90, per hour + uncapped sales & repair incentive potential
Average incentive potential of $598 / month, with unlimited earning potential!
Don't miss this chance to be part of something big at our retail stores.
- Gain new skills and certifications.
- Provide great customer service experiences.
- Bring your ideas to leaders.
- Receive unlimited monthly bonuses for great sales!
- Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer's needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
Apply now if you are customer service-focused and enjoy troubleshooting and repairing tech devices. We are looking for people who are great at talking with customers and can make sales in a retail environment.
We take care of you (benefits / perks) :
As a Lead Tech, here's what you can expect to do :
Here's what you'll bring to the team :
Get to know us : As the world's leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances and connections.
serp_jobs.job_alerts.create_a_job
Retail Sales Lead • Surprise, AZ, US
Job_description.internal_linking.related_jobs
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a c...serp_jobs.internal_linking.show_more
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives.
Joining Retail Odyssey, an ...serp_jobs.internal_linking.show_more
Industrial Product Design Admin Coordinator.Join a Workplace That's Redefining Industrial Innovation.Industrial Product Design Admin Coordinator.
We don't just build productswe build legacies.RoXtee...serp_jobs.internal_linking.show_more
The e-Commerce Sales Associate interacts with hundreds of customers online, over the phone and in person to help guide their vehicle purchase in our no-haggle sales environment.Responding to lead...serp_jobs.internal_linking.show_more
Vaco is seeking an experienced.Director of Consolidations and Reporting.What stands out about this role?.Take on a high-visibility role where your contributions directly shape the future of a rapid...serp_jobs.internal_linking.show_more
A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting...serp_jobs.internal_linking.show_more
At SIMOS we put people to work - the people who enable leading companies to be more productive and successful.Looking for a new opportunity? SIMOS has immediate openings for Warehouse Associates in...serp_jobs.internal_linking.show_more
Home Appliance Sales - Sears Arrowhead.Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, consumer electronics and automotive repair and maintenanc...serp_jobs.internal_linking.show_more
As a Retail Sales Associate, you'll be the face of Best Buy for customers who visit our stores.We'll train you with the skills and knowledge you need to confidently recommend the right tech product...serp_jobs.internal_linking.show_more We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives.
Joining Retail Odyssey, an ...serp_jobs.internal_linking.show_more 
At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work.
We offer affordable benefits, paid time off, a family ...serp_jobs.internal_linking.show_more
DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by pr...serp_jobs.internal_linking.show_more If you enjoy helping people repair and get to know their tech devices, our Retail Sales Technician role is for you.At uBreakiFix by Asurion, we provide great customer service and a positive experie...serp_jobs.internal_linking.show_more 
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers.
All team members receive a competitive base salary and compensation packa...serp_jobs.internal_linking.show_more
We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...serp_jobs.internal_linking.show_more At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_more )
Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store.
Lot Associates also are responsible for maintaining a sufficient quantity ...serp_jobs.internal_linking.show_more
Considering a career with Ken Garff Automotive Group means you are in for a great ride.We're not your standard dealership or group of dealerships and we are pretty darn proud of that.We are out to ...serp_jobs.internal_linking.show_more
retail sales associate
TJX • Tempe, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Retail Merchandiser & Display Installer
The Retail Odyssey Company • Cave Creek, AZ, United States
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Industrial Product Design Admin Coordinator
All Things Metal • Wittmann, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Automotive Sales Associate - Audi Arrowhead
AutoNation • Peoria, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Consolidations and Reporting
Vaco by Highspring • Wickenburg, Arizona, United States
serp_jobs.job_card.permanent
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Retail Sales Associate
Verizon • Chandler, AZ, United States
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Warehouse Associate
SIMOS Insourcing Solutions • Buckeye, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Home Appliance Sales - Sears Arrowhead
Sears HC • Phoenix, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Retail Sales Associate
Best Buy • Scottsdale, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Retail Representative
The Retail Odyssey Company • Cave Creek, AZ, United States
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
A Tech B Tech
Big O Tires - Mesa / Queen Creek / Phoenix • Cave Creek, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Retail Sales Associate, Key Holder
DXL Group • Chandler, AZ, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Retail Sales Associate (Electronics Repair)
Asurion • Peoria, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Mobile Associate - Retail Sales
T Mobile US • Glendale, AZ, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Side Hustle Project Lead
Finance Buzz • Wickenburg, Arizona, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Salesfloor Associate
TJX • Chandler, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Lot Associate
Home Depot (Retail) • Carefree, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Automotive Sales Manager
Ken Garff Automotive Group • Avondale, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted