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VICE PRESIDENT OF OPERATIONS

VICE PRESIDENT OF OPERATIONS

Apis Services IncClaymont, DE, US
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Job Description

Job Description

We’re Hiring at

Conexio / Resources for Human Development (RHD)!!!

Vice President of Operations

$130,000

Full-Time M-F 8a-4p

ABOUT THE ROLE

The Vice President of Operations (Delaware) oversees multiple programs within the IDD (Intellectual and Developmental Disabilities) service line. This leadership role ensures high-quality care, safety, and compliance with licensing and accreditation standards. The VP works closely with various agencies and reports to the DE State Director, operating under the authority of the DE Executive Director. The position includes a hybrid schedule with office and site visits.

RESPONSIBILITIES

  • Oversee daily operations and implement strategic processes.
  • Manage budgeting and financial performance.
  • Monitor operational efficiency and propose improvements.
  • Hire, train, and mentor the operations management team.
  • Provide performance updates to the DE Executive Director.
  • Ensure delivery of person-centered services aligned with organizational mission.
  • Maintain compliance with policies, regulations, and ethical standards.
  • Track program outcomes and initiate quality improvement actions.

REQUIREMENTS

  • Minimum 5 years of experience in residential / supportive services for adults with intellectual disabilities and behavioral / mental health disorders.
  • At least 5 years of supervisory or management experience.
  • Master’s degree in human services or business management preferred (equivalent experience considered).
  • Valid driver’s license and satisfactory motor vehicle and background checks.

    • ADDITIONAL QUALIFICATIONS

  • Strong communication and active listening skills.
  • Ethical decision-making and confidentiality.
  • Leadership and accountability in team management.
  • Collaborative approach with families and community partners.
  • Cultural humility and inclusivity.
  • Effective problem-solving and conflict resolution.
  • Adherence to organizational and regulatory policies.
  • Physical ability to meet job demands (e.g., lifting, driving, site visits).
  • Familiarity with office equipment and software.

    • BENEFITS

  • Medical, Dental, and Vision benefits
  • 401k, Life, Disability Insurance
  • Generous Paid Time Off (PTO)
  • Paid Training, Career Advancement
  • DailyPay - A benefit that allows you to access your pay when you need it
  • HSA, FSA
  • Life Assistance Program
  • A Great Team Environment
  • Competitive Wages
  • Wellness Program

    • ABOUT CONEXIO and RHD

    Conexio Care and RHD, both affiliates of Apis Services, are dedicated to supporting vulnerable populations across Delaware.

    Founded in 1985, Conexio Care began by helping older adults transition from psychiatric hospitals to community living, later expanding to include homeless services and substance abuse treatment. Today, it stands as one of Delaware’s largest nonprofits, partnering with public and private sectors to deliver essential care.

    RHD operates programs like Community Choices and Mainstay Delaware, offering residential services, day programming, nursing, and behavioral support for individuals with developmental and other disabilities. Guided by person-centered planning, RHD promotes independence, life skills, and inclusive community participation.

    ABOUT APIS

    Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organization's stakeholders through capacity creation and employee compensation betterment.

    Apis Services, Inc. and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy / childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

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    Vice President Of Operation • Claymont, DE, US