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Export Broker Analyst
Export Broker AnalystStaples • Framingham, MA, US
Export Broker Analyst

Export Broker Analyst

Staples • Framingham, MA, US
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Export Broker Analyst

Staples is business to business. You're what binds us together.

As an Export Broker Analyst, you'll play a pivotal role in supporting Staples' international trade and export activities, ensuring goods are shipped efficiently, legally, and in compliance with all global trade regulations. You'll serve as a liaison between internal stakeholders and international partners, delivering a seamless export experience and driving our global market expansion.

What you will be doing :

  • Coordinate and manage end-to-end export processes, including order fulfillment, documentation, carrier booking, and shipment tracking.
  • Ensure full compliance with U.S. and international export laws and trade regulations (e.g., EAR, ITAR, USMCA).
  • Interpret and communicate foreign customs regulations and procedures to internal stakeholders and customers.
  • Prepare and review critical documentation such as commercial invoices, bills of lading, export declarations, and certificates of origin.
  • Work closely with third-party vendors, including freight forwarders, carriers, and customs brokers, to ensure timely and cost-effective deliveries.
  • Serve as the go-to contact for resolving issues related to international shipments, customs holds, and compliance alerts.
  • Partner with teams across Sales, Compliance, Supply Chain, and Legal to align export activities with business objectives.
  • Analyze export operations, recommend process improvements, and identify cost-saving opportunities.
  • Stay up-to-date with export requirements and provide guidance on international shipping protocols.

What You Bring to the Table :

  • Strong attention to detail and exceptional organizational skills.
  • Experience to confidently direct the export of goods across the globe.
  • Analytical mindset with the ability to solve problems under pressure.
  • Clear, effective communication skillsboth written and verbal.
  • Customer service orientation and collaborative spirit across departments.
  • Ability to prioritize tasks and adapt to shifting deadlines in a dynamic environment.
  • What's needed : Basic Qualifications :

  • 2+ years of experience in export logistics, international trade compliance, or freight forwarding.
  • Working knowledge of international shipping documentation and Incoterms.
  • Proficiency in Microsoft Office (especially Excel).
  • Familiarity with ERP systems and shipment tracking platforms.
  • Ability to research and interpret foreign customs regulations.
  • Preferred Qualifications :

  • Experience with trade compliance regulations (e.g., EAR, ITAR, OFAC).
  • Experience with SAP, Oracle, or similar ERP systems.
  • Knowledge of Harmonized Tariff Schedule (HTS) codes and ECCNs.
  • Fluency in a second language (e.g., Spanish, Mandarin, or French).
  • Experience working with global freight carriers or third-party logistics providers.
  • Licensed U.S. Export Broker.
  • We Offer :

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
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    Broker • Framingham, MA, US

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