Talent.com
IT Support Specialist

IT Support Specialist

Lifeguard PressBowling Green, KY, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

IT Support Specialist

Role Summary :

Reporting directly to the VP of Information Technology, the IT Support Specialist provides technical support to end-users by diagnosing and resolving issues that arise with day-to-day usage of operating systems, phone systems, and software. This individual needs to be well-organized and able to effectively resolve issues with limited supervision.

Role Type and Location :

  • This Is Not a Remote Position .
  • In-office position – Corporate Headquarters in Bowling Green, KY
  • Full-time, Salaried Exempt

Responsibilities :

  • Respond to user inquiries, troubleshoot issues, and provide Tier 1 and Tier 2 technical support.
  • Install, configure, and maintain hardware, software, network, and peripherals.
  • Manage user accounts, permissions, and access rights within systems like Active Directory, Microsoft 365, or Google Workspace.
  • Perform routine maintenance and updates on workstations, laptops, and mobile devices.
  • Assist with system monitoring, backups, and patch management.
  • Support networking tasks such as Wi-Fi troubleshooting, VPN setup, and printer connectivity.
  • Document issues, solutions, and processes for knowledge sharing.
  • Collaborate with System Administrators to escalate complex issues and assist with IT projects.
  • Contribute to IT process improvements and automation where possible.
  • Some travel may be required.
  • Experience, Knowledge & Skills Requirements :

  • Experience : 1–3 years of IT support, helpdesk, or technical troubleshooting experience.
  • Technical Skills :
  • Strong knowledge of Windows, MacOS and / or Linux operating systems.
  • Familiarity with Active Directory, Office 365, and common SaaS platforms.
  • Basic understanding of networking (TCP / IP, DNS, DHCP, VPN).
  • Experience with ticketing systems (e.g., ServiceNow, Zendesk, Jira).
  • Knowledge of scripting or automation (PowerShell, Bash, Python) a plus.
  • Soft Skills :
  • Strong communication and interpersonal skills.
  • Customer service mindset and patience under pressure.
  • Analytical thinking and problem-solving skills.
  • Academic Qualifications :

  • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • Physical Requirements :

  • Must be able to stand, bend, stoop, pull, crawl, reach, and lift up to 40 lbs. without assistance.
  • Must be able to work in all temperatures.
  • Must be comfortable working in high-height situations.
  • Noise levels may be high at times.
  • About Us :

    Lifeguard Press is an internationally known provider of licensed, high profile designer gifts, stationery, and accessories, reaching a global customer base through multiple channels including major brand collaborations; direct retail consumer sales (.com), independent / specialty gift stores and major department stores. Encouraging servant leadership in our day-to-day interactions reflects the core values necessary to support our employees, factories, vendors, collaborators, licensors, and customers across the globe and is essential in our mission to serve each other and our communities well.

    EEOC Statement :

    Lifeguard Press is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

    serp_jobs.job_alerts.create_a_job

    It Support Specialist • Bowling Green, KY, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    IT Professional

    IT Professional

    NavyMunfordville, KY, United States
    serp_jobs.job_card.full_time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Flexible schedule - Earn at least $2210 by driving 195 trips with Uber

    Flexible schedule - Earn at least $2210 by driving 195 trips with Uber

    UberBonnieville, KY, United States
    serp_jobs.job_card.full_time +1
    Earn at least $2210 driving with Uber when you complete your first 195 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Work From Home

    Work From Home

    Kelly ServicesWestmoreland, TN
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Work From Home roles at Kelly Services cover various positions that support the company's operations remotely.Responsibilities and qualifications will vary depending on the specific role.Complete t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    CDL A Drivers Weekends Home

    CDL A Drivers Weekends Home

    Mid South Transport, IncMunfordville, KY
    serp_jobs.job_card.full_time
    WELL MAINTAINED ASSIGNED 2022-2025 CASCADIAS .OFFICE SUPPORT, AND OPEN-DOOR POLICY .GOOD PEOPLE, SMALL COMPANY, STARTED 1982 . CALL DENISE @ (866) 415-2111 Ext 118 or APPLY ONLINE BELOW AND RETIRE W...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Work From Home

    Work From Home

    Remote JobsLafayette, TN
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shopper Team Member

    Shopper Team Member

    AmazonWestmoreland, TN
    serp_jobs.job_card.full_time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Health Specialist (Temporary and Remote)

    Health Specialist (Temporary and Remote)

    MAXIMUSBowling Green, KY, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Maximus is looking to fill a limited service (Temp) Health Specialist position.The Health Specialist role is to provide advanced and accurate clinical inquiry responses to health related, disease c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Amazon IT Support Technician

    Amazon IT Support Technician

    TradeJobsWorkforce42123 Austin, KY, US
    serp_jobs.job_card.full_time
    We’re looking for a Amazon IT Support Technician to diagnose and resolve hardware, software, and network issues for employees. Ensure all safety and quality standards are met.Stay adaptable to meet ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal, Operations Technical Specialist

    Seasonal, Operations Technical Specialist

    H&R BlockMorgantown, KY, United States
    serp_jobs.job_card.full_time
    Our purpose is to provide help and inspire confidence in our clients and communities everywhere.Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Information Systems Technician

    Information Systems Technician

    NavyBowling Green, KY, United States
    serp_jobs.job_card.full_time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Day Shift RN – Educate, Empower, and Improve Outcomes

    Day Shift RN – Educate, Empower, and Improve Outcomes

    Southern Health PartnersAdolphus, KY, United States
    serp_jobs.job_card.full_time
    RN Chronic Care – Weekdays Only, Nights & Weekends Free!.Robertson County Jail | Mon–Fri, 8 AM – 4 : 30 PM | Full-Time.Ready to truly make a difference?. Help patients manage chronic conditions, impro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Mental Health Therapist

    Mental Health Therapist

    SonderMind CareersClarkson, KY, US
    serp_jobs.job_card.full_time
    SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    IT Support Specialist

    IT Support Specialist

    Lifeguard PressBowling Green, KY, United States
    serp_jobs.job_card.full_time
    Reporting directly to the VP of Information Technology, the IT Support Specialist provides technical support to end-users by diagnosing and resolving issues that arise with day-to-day usage of oper...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Netflix IT Help Desk Technician

    Netflix IT Help Desk Technician

    TradeJobsWorkforce42123 Austin, KY, US
    serp_jobs.job_card.full_time
    Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    IT Solution Architect

    IT Solution Architect

    ZOLL ResuscitationBowling Green, KY, United States
    serp_jobs.job_card.full_time
    At ZOLL, we're passionate about improving patient outcomes and helping save lives.We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Server

    Server

    Cracker Barrel Old Country StoreFranklin, KY, US
    serp_jobs.job_card.part_time
    They say you are the company you keep - and at Cracker Barrel, we take that seriously.Whether you’re greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    TSA Customer Support Specialist

    TSA Customer Support Specialist

    TradeJobsWorkforceAustin, KY, United States
    serp_jobs.job_card.full_time
    Are you looking to make a difference in a supportive team environment? Join us as a TSA Customer Support Specialist! In this role, you will : . Collaborate with various departments to enhance customer...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Information Technology Professional (IT Support)

    Information Technology Professional (IT Support)

    NavyScottsville, KY, United States
    serp_jobs.job_card.full_time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Work From Home

    Work From Home

    AmazonLafayette, TN
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Job Title : Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Analyst, Configuration Information Management- QNXT

    Senior Analyst, Configuration Information Management- QNXT

    Molina HealthcareBowling Green, KY, United States
    serp_jobs.job_card.full_time
    Serves as a subject matter expert on system capabilities, conducting research and root cause analysis to resolve complex business and technical issues. Ensures system configuration aligns with busin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days