Talent.com
Relationship Banking Associate

Relationship Banking Associate

NBT BankTully, NY, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Relationship Banking Associate

The role of the Relationship Banking Associate is to deliver high-quality customer service and responsiveness to ensure fulfillment and satisfaction of both internal and external customers. This individual will be responsible for the efficient and timely processing of routine transactions and other related services accurately in accordance with policy and procedures. This individual will be responsible for identifying and referring sales opportunities to the appropriate business partner or line of business that will help fulfill the customer's need(s). This interaction may be in person or over the telephone. The Relationship Banking Associate will provide support for basic consumer deposit account opening as required.

Education and Experience :

High School Diploma or Equivalent

  • Minimum one year experience in related banking positions or equivalent sales / customer service experience

Skills and Abilities :

  • Excellent listening & communication skills
  • Ability to approach, identify and have conversations with customers and identify needs and opportunities
  • Organizational, interpersonal and customer relations skills which also includes problem solving and decision-making skills
  • Ability to function in a fast paced, ever-changing environment
  • Ability to work well with people as a team
  • Proficient computer skills
  • Tasks Performed :

  • 65% Processes routine transactions and associated general customer and account servicing duties with a high level of accuracy and efficiency including but not limited to routine and non-routine teller transactions in accordance with policy and procedures. Performs various administrative duties as assigned including maintaining records, preparing a variety of forms & reports and daily vault balancing. Engages in referral and relationship management in accordance with established objectives and goals. Provides support for new deposit account opening as required. Will adhere to security measures and controls to minimize any potential losses to the company.
  • 25% Identify customer opportunities through interactive and consultative conversations to assess and address the needs of the customer. Provides services to customers, including but not limited to basic deposit account opening and referring customers to the appropriate business partners when necessary. Conducts sales and service calls to existing and potential customers to ensure existing customer needs are met and to prospect new sales leads. Take ownership to resolve customer issues and complaints while delivering a high level of responsiveness. Ensure fulfillment and customer satisfaction through direct personal action and enlist additional support to handle the customer's need in a timely manner.
  • 5% Participates in community events that support efforts with the Community Reinvestment Act CRA.
  • 5% Performs other duties as assigned and required.
  • Physical Requirements :

  • Communicate effectively with internal and / or external customers
  • Stationary 50% of time
  • Move about within or between locations
  • Bend, Twist, Crouch, Squat
  • Move Objects to Maximum 20 lbs
  • Why Work at NBT

    At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community because your success drives our success.

    Wellbeing

    At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.

    Community Involvement

    NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.

    Culture

    NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.

    Career Development

    Whether you're just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.

    Total Rewards

    NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives ensuring you feel valued every step of the way.

    Business Stability

    NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.

    Benefits for Full-Time Employees

  • Generous Paid Time Off : At least 22 days annually, prorated in the year of hire.
  • Parental Leave : Six weeks of paid leave at 100% of your salary.
  • Comprehensive Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
  • Dental and Vision Coverage : Ensuring your overall health and well-being.
  • Flexible Spending Accounts : For healthcare and dependent care expenses.
  • Employer-Paid Disability Coverage : Both short-term and long-term, with an option to purchase additional long-term coverage.
  • Life Insurance : Employer-paid basic life insurance, with an option to purchase supplemental coverage.
  • Voluntary Benefits : Including hospital, accident, and critical illness coverage.
  • Retirement Plans : Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
  • Adoption Assistance : Supporting your growing family.
  • Tuition Reimbursement : Invest in your education and career growth.
  • Employee Assistance Program (EAP) : Access to support and resources.
  • Financial and Banking Services : Various benefits and financial planning assistance.
  • Benefits for Part-Time Employees Working 20+ Hours / Week

  • Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
  • Generous Parental Leave : Six weeks of paid leave at 100% of your salary.
  • Benefits for All Part-Time Employees

  • Retirement Plans : Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future.
  • Paid Sick and Safe Leave : For your health and safety.
  • Employee Assistance Program (EAP) : Access to support and resources.
  • Financial and Banking Services : Various benefits and financial planning assistance.
  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

    serp_jobs.job_alerts.create_a_job

    Relationship Associate • Tully, NY, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Dedicated CDL-A Drivers - Home Daily - Avg. $85,000 / Yr + $2.5k Sign-On

    Dedicated CDL-A Drivers - Home Daily - Avg. $85,000 / Yr + $2.5k Sign-On

    Werner EnterprisesBarker, NY, US
    serp_jobs.job_card.full_time
    Werner is Now Hiring Dedicated CDL-A Truck Drivers - Home Daily!.Immediately Hiring CDL-A Drivers - Dedicated Account.Home Daily - Average $85,000 per Year + $2,500 Sign-On Bonus Available •.Top per...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Investment Associate

    Investment Associate

    VirtualVocationsSyracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for an Investment Associate, responsible for sourcing startups and facilitating investment opportunities. Key Responsibilities Source startups that meet investment criteria D...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    NMLS Licensed Mortgage Loan Originator

    NMLS Licensed Mortgage Loan Originator

    VirtualVocationsSyracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Remote Call Center Loan Officer specializing in VA Loans with an NMLS license.Key Responsibilities Originate and submit purchase and refinance loans for VA borrowers M...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $2,805 per week in Greene, NY

    Travel Physical Therapist (PT) - $2,805 per week in Greene, NY

    AlliedTravelCareersGreene, NY, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Cross Country Allied to find a qualified Physical Therapist (PT) in Greene, New York, 13778!. As an inpatient physical therapist, you'll provide PT services to he...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Relationship Manager

    Relationship Manager

    VirtualVocationsSyracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Relationship Manager to build and maintain client relationships in a remote setting.Key Responsibilities Build and nurture long-term relationships with clients by under...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $3,097 per week in Greene, NY

    Travel Physical Therapist (PT) - $3,097 per week in Greene, NY

    AlliedTravelCareersGreene, NY, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Cynet Health to find a qualified Physical Therapist (PT) in Greene, New York, 13778!. Job Title : Physical Therapist Profession : Physical Therapist Specialty : ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Partnership Development Associate

    Partnership Development Associate

    VirtualVocationsSyracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Partnership Development Associate to assist in driving growth through strategic partnerships and business development efforts. Key Responsibilities Identify and develop ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Senior Relationship Banker

    Senior Relationship Banker

    M&T BankSyracuse, NY, US
    serp_jobs.job_card.full_time
    Branch Customer Experience Specialist.Identifies customers' needs through the bank's retail sales process to provide proactive sales solutions through customer outreach for basic and complex custom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $2,897 per week in Greene, NY

    Travel Physical Therapist (PT) - $2,897 per week in Greene, NY

    AlliedTravelCareersGreene, NY, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Prime HealthCare Staffing to find a qualified Physical Therapist (PT) in Greene, New York, 13778!. Prime HealthCare Staffing, a national health care staffing comp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Associate Portfolio Manager

    Associate Portfolio Manager

    VirtualVocationsSyracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for an Associate Portfolio Manager (Remote).Key Responsibilities Support product lifecycle management and course development for Advanced Career Training catalogs Collaborat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Relationship Banking Assocaite

    Relationship Banking Assocaite

    NBT BankSyracuse, NY, US
    serp_jobs.job_card.full_time +1
    Relationship Banking Associate.The role of the Relationship Banking Associate is to deliver high quality customer service and responsiveness to ensure fulfillment and satisfaction of both internal ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $2,804 per week in Greene, NY

    Travel Physical Therapist (PT) - $2,804 per week in Greene, NY

    AlliedTravelCareersGreene, NY, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Physical Therapist (PT) in Greene, New York, 13778!. Travel Rehab : Physical Therapy Greene.Shift Details : 8H Days (12 : 00...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Mortgage Loan Accounting AVP

    Mortgage Loan Accounting AVP

    VirtualVocationsSyracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for an Assistant Vice President of Mortgage Loan Accounting.Key Responsibilities Lead the Mortgage Loan Accounting & Reporting Center of Excellence, overseeing governance and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Remote Outbound Sales Associate

    Remote Outbound Sales Associate

    VirtualVocationsSyracuse, New York, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Remote Outbound Renewals and Win-back Sales Associate.Key Responsibilities Make outbound calls primarily to existing customers Upsell and add on products and services ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Relationship Banking Associate

    Relationship Banking Associate

    NBT BankMarathon, NY, US
    serp_jobs.job_card.full_time +1
    Job Posting : Relationship Banking Associate.The role of the Relationship Banking Associate is to deliver high quality customer service and responsiveness to ensure fulfillment and satisfaction of b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Account Executive - Remote

    Sales Account Executive - Remote

    Riverside PaymentsCortland, New York, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Job Summary Riverside Payments is one of the largest and fastest growing merchant services companies in the nation.We give businesses the ability to accept debit and credit cards as a form of payme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Dealer Relationship Manager

    Dealer Relationship Manager

    VirtualVocationsSyracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Dealer Relationship Manager.Key Responsibilities Develop and maintain relationships with new car franchisees and independent automobile dealerships to meet production a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Business Relationship Manager

    Business Relationship Manager

    VirtualVocationsSyracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Business Relationship Manager - Remote.Key Responsibilities : Act as the primary liaison between business segment leaders and technology teams, addressing complex issues...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    NMLS Licensed Mortgage Branch Manager

    NMLS Licensed Mortgage Branch Manager

    VirtualVocationsSyracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a New Market Mortgage Branch Manager NMLS.Key Responsibilities Assist in the leadership and management of Mortgage Loan Originators to meet production goals and ensure op...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Sales Associate

    Sales Associate

    VirtualVocationsSyracuse, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Sales Associate to join their inside sales team.Key Responsibilities Call prospects from a provided list and develop prospecting methodologies Follow up with prospecti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30