Technical Product Support LeadVirtualVocations • Austin, Texas, United States
Technical Product Support Lead
VirtualVocations • Austin, Texas, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Technical Product Support Lead.
Key Responsibilities :
Lead the technical product support team to resolve technical product-related issues for customers
Develop support processes and escalation management systems to enhance issue tracking and resolution
Oversee the development of a knowledgebase and communicate customer needs to inform program decisions
Required Qualifications :
Bachelor's degree and 7+ years of experience
Prior experience supporting enterprise software applications in a federal or regulated environment
Experience in training and overseeing help desk staff with adherence to support processes
Proficiency with IT Service Management (ITSM) tools and ticketing systems
Basic understanding of information security standards and federal data privacy requirements
serp_jobs.job_alerts.create_a_job
Lead Product Support • Austin, Texas, United States
Job_description.internal_linking.related_jobs A company is looking for a Product Support Specialist to provide technical support and ensure system integrity for their SaaS platforms.
Key Responsibilities Deliver high-quality technical support...serp_jobs.internal_linking.show_more A company is looking for a Product Support Manager to build and scale product support operations.Key Responsibilities Own and build the entire customer support experience from initial ticket to r...serp_jobs.internal_linking.show_more A company is looking for a Technical Lead to oversee a team in developing AI Native SDLC and mobile applications.Key Responsibilities Lead, mentor, and coach a team of developers to foster a coll...serp_jobs.internal_linking.show_more A company is looking for a Lead Product Manager to manage product life cycles and optimize profitability while meeting client expectations.
Key Responsibilities Manage the entire product lifecycle...serp_jobs.internal_linking.show_more A company is looking for a Senior Technical Product Manager.Key Responsibilities Drive discovery, experimentation, and delivery to achieve product-market fit Conduct user research and experiment...serp_jobs.internal_linking.show_more A company is looking for a Product Implementation Specialist to assist new clients in successfully onboarding and utilizing the product.
Key Responsibilities Own customer onboardings from kickoff ...serp_jobs.internal_linking.show_more 
Various health insurance options & wellness plans.Retirement benefits including employer match plans.Long-term & short-term disability.
Employee assistance programs (EAP).Parental leave & adoption a...serp_jobs.internal_linking.show_more
NEW : RAM requirement REDUCED to just 8GB! Easier to qualify!.If you have worked in customer services and looking for flexible and varied work, consider a new financial services program on the Arise...serp_jobs.internal_linking.show_more A company is looking for a Product Support Analyst to provide technical and operational support for Department of Defense customers utilizing a hospitality management solution.Key Responsibilities ...serp_jobs.internal_linking.show_more 
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem.Virtually every electronic device in the world is produced using our technologies.No laptop, smartpho...serp_jobs.internal_linking.show_more
ResCare Community Living - Direct Support Professional.Thank you for reviewing our Direct Support Professional position at ResCare Community Living.
As a DSP, you play a crucial role in helping us p...serp_jobs.internal_linking.show_more
We are hiring a motivated and resourceful Product Support Specialist to deliver exceptional client and technical support across a suite of CRM, AI, and marketing platform solutions designed for mar...serp_jobs.internal_linking.show_more Full time Day 40 hours (Monday - Friday 8 : 00 a.Ascension Seton Medical Center Hays.Various health insurance options & wellness plans.
Retirement benefits including employer match plans.Long-term & s...serp_jobs.internal_linking.show_more 
Position Description : Lead Generation Specialist Where Opportunity Knocks!.Unlock Your Potential with Restoration Builders, Inc.
Are you ready to embark on a rewarding career journey with Restoratio...serp_jobs.internal_linking.show_more
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more t...serp_jobs.internal_linking.show_more Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more t...serp_jobs.internal_linking.show_more A company is looking for a Technical Customer Support Specialist for 3D Modeling Software.Key Responsibilities : Establish rapport with customers through empathetic and professional interaction M...serp_jobs.internal_linking.show_more 
Monitoring and maintaining networks and servers.Upgrading, installing and configuring new hardware and software to meet company objectives.
Implementing security protocols and procedures to prevent ...serp_jobs.internal_linking.show_more
Product Support Specialist
VirtualVocations • Austin, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Product Support Manager
VirtualVocations • Austin, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Technical Lead
VirtualVocations • Austin, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Lead Product Manager
VirtualVocations • Austin, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Technical Product Manager
VirtualVocations • Austin, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Product Implementation Specialist
VirtualVocations • Austin, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
CT Tech
Ascension • Cedar Park, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Fintech Customer Support Representative
Arise Virtual Solutions • Round Rock, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Product Support Analyst
VirtualVocations • Austin, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Support Engineer
KLA • Taylor, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Direct Support Professional
BrightSpring Health Services • Round Rock, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Product Support Specialist
CODESM • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Lead CT Technologist
Ascension • Kyle, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Lead Generation Specialist
Restoration Builders, Inc. • Round Rock, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Technical Product Manager, Developer Experience
Visa • Austin, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Sr. Technical Product Manager - Payments, Solution Architecture, GenAI
Visa • Austin, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Technical Support Specialist
VirtualVocations • Austin, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Information Technology Administrator
Samsung C&T, Engineering & Construction • Taylor, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new